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Nexcess Review

Review by Jerry Low
Updated
Disclosure: HostScore is reader-supported. When you purchase through our links, we may earn a commission.

Capitalizing on the fully managed services market, Nexcess offers a relatively high-end range of application-specific hosting. That narrows down the field somewhat and enables them to survive in a highly competitive industry.


Suitable for: eCommerce, Enterprise, or Developers-friendly Hosting

Website: https://www.nexcess.net/

HostScore
65.24%
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Nexcess Who? Quick Intro

Established in 2000, Nexcess, a subsidiary of Liquid Web, operates from its base in Southfield, United States. Co-founded by Chris Wells, CEO, and Neil Frey,

Nexcess specializes in hosting services tailored for various platforms, including cloud, Magento, WooCommerce, WordPress, ExpressionEngine, and Craft CMS. With an emphasis on reliability, Nexcess offers features such as instant autoscaling, advanced security measures, and round-the-clock support, positioning itself as a dependable choice in the hosting industry.

What We Think About Nexcess Hosting

Capitalizing on the fully managed services market, Nexcess offers a relatively high-end range of application-specific hosting. That narrows down the field somewhat and enables them to survive in a highly competitive industry.

Nexcess Pros

  • Powerful hosting plans
  • Application-centric hosting
  • Outstanding documentation

Nexcess Cons

  • Too expensive for most newbies

Jump: See how many readers recommend Nexcess

Nexcess – Our Overall Experience & Findings

Performance What server speed features does Nexcess offer?

Nexcess offers dependable hosting services, with a focus on steady website functionality. While their hosting performance is not especially great, the web host incorporates essential technologies like built-in caching mechanism, and various server upgrades to further enhance your website’s speed.

Security Are websites hosted at Nexcess safe?

Nexcess is suitable for those with basic security needs, but may not be the best fit for websites requiring powerful, high-level security solutions. While they include essential tools like advanced web application firewall (WAF), free SSL, daily backup, and other basic server features, we think there is still room for improvement in this security.

Supports Is Nexcess customer support good?

Nexcess’ customer support is easy to access and efficient. Help is avaliable via phone, live chat, and email.

Value for Money Does Nexcess offer good value for its pricing?

Nexcess is reasonably priced when you weighed against its service and feature offerings. Positioning itself as the premium application hosting provider, the company provides a suite of tailored services including automatic scaling, PCI-compliant infrastructure, enhanced security, and expert support. All these contribute to their operation cost and hence justify the higher price. However, when considering Nexcess, it’s important to assess your web hosting needs to find out whether the additional cost for these specialized features aligns with your requirements.

Overall Users Satisfaction What other users think of Nexcess?

Another mixed-review service is what Nexcess hosting has become. While newer customers think they’re the bee’s knees, there is growing dissatisfaction amongst the older crowd. One comment in particular stood out, with the owner claiming the company is no longer what it used to be.

For additional insights, please refer to the user reviews section below.

Beginners Friendliness Is Nexcess suitable for beginners?

Nexcess isn’t your run-of-the-mill hosting provider. That means even among newbies, they cater to a specific niche. It only offers fully managed hosting centered around applications like WordPress, WooCommerce, and Magento.

These packages are costly. Perhaps not to the level of Kinsta or WPEngine, but far above the norm that most newbies will expect. That’s the price of fully managed concierge hosting services. Stay calm, my heart.

Small Business Friendliness Is Nexcess suitable for small businesses?

Business users will love Nexcess for its hands-off approach toward hosting. You pay, get someone to handle all technical matters, and focus on running your business. Naturally, this comes at a price, but is a pittance for your time and effort.

Web Developers Friendliness Is Nexcess suitable for developers?

Devs can forget about Nexcess unless they have a love for pain. There’s nothing here for you, so just move on.

Host Own Email Can you host your own email accounts (email@yourdomain.com) with Nexcess?

No, you cannot host your own email accounts with Nexcess. To do this, you will need to utilize a third-party email provider like Google Workspace or Microsoft 365 at additional cost.

Onboarding Is it easy to get started with Nexcess as a new customer?

Aside from a smooth onboarding process, Nexcess has an unimaginable support zone. These include technical documentation and customer success stories to give you some ideas. You also get access to some web tools and webinars. There’s so much you can spend all your time here and get lost in the jungle.

Learn more, visit Nexcess online.

Nexcess Plans & Pricing

Nexcess offers various hosting solutions, including Cloud hosting plans. Additionally, the company also provides specialty hosting services, such as Managed WordPress hosting.

When evaluating your options, it’s crucial to remember that many hosting companies offer substantial discounts during the initial signup period, but the pricing often increases significantly upon renewal. You should thoroughly research and compare the renewal prices, not just the introductory rates, to understand the true cost of hosting over an extended period.

To help you make a more informed decision, we have prepared two tables below which compare the initial signup and subsequent renewal costs of Nexcess services with several other providers that we actively monitor.

Compare Nexcess Signup Price with Others

Web HostSharedVPSDedicatedCloudWordPressWindows
Nexcess$ - /mo$ - /mo$ - /mo$52 - 894/mo$17.5 - 912/mo$ - /mo
Verpex$2.99 - 8.99/mo$12.00 - 30.00/mo$39.50 - 113.40/mo$2.99 - 8.99/mo$3.00 - 9.00/mo$18.00 - 95.40/mo
Hostinger$2.99 - 9.99/mo$4.49 - 19.99/mo$ - /mo$9.99 - 29.99/mo$2.49 - 8.99/mo$ - /mo
BlueHost$2.95 - 13.95/mo$29.99 - 69.99/mo$89.98 - 139.99/mo$ - /mo$2.95 - 13.95/mo$ - /mo
Hostens$2.00 - 8.00/mo$5.25 - 21.00/mo$49.99 - 89.99/mo$ - /mo$ - /mo$13.13 - 52.50/mo
Cloudways$ - /mo$ - /mo$ - /mo$11.00 - 1056.00/mo$14.00 - 487.00/mo$ - /mo

Review Nexcess Renewal Price with Others

Web HostSharedVPSDedicatedCloudWordPressWindows
Nexcess$ - /mo$ - /mo$ - /mo$52 - 894/mo$17.5 - 912/mo$ - /mo
Verpex$6.00 - 15.00/mo$20.00 - 50.00/mo$79.00 - 189.00/mo$6.00 - 15.00/mo$6.00 - 15.00/mo$30.00 - 89.00/mo
Hostinger$11.99 - 24.99/mo$13.99 - 59.99/mo$ - /mo$24.99 - 64.99/mo$11.99 - 24.99/mo$ - /mo
BlueHost$11.99 - 28.99/mo$79.99 - 142.99/mo$179.99 - 259.99/mo$ - /mo$11.99 - 28.99/mo$ - /mo
Hostens$4.00 - 16.00/mo$7.50 - 30.00/mo$49.99 - 89.99/mo$ - /mo$ - /mo$18.75 - 75.00/mo
Cloudways$ - /mo$ - /mo$ - /mo$11.00 - 1056.00/mo$14.00 - 487.00/mo$ - /mo

Caution: Web hosting prices can change frequently. For the most accurate pricing information please visit the official Nexcess website.

Bottomline: Is Nexcess Right for You?

Nexcess carves out its niche in the hosting world by tailoring its services for powerhouses like WordPress and WooCommerce. This focus enables them to offer top-tier managed hosting services that stand out in a crowded marketplace.

However, this premium service comes at a cost, potentially sidelining beginners due to higher pricing. Yet, for businesses in search of a seamless, high-end hosting experience that frees them from the nitty-gritty of website management, Nexcess emerges as a perfect partner. It’s built for those who prefer to concentrate on their core operations, leaving the technical heavy lifting to the experts.

To recap, here's what we like and dislike:

Nexcess Pros

  • Powerful hosting plans
  • Application-centric hosting
  • Outstanding documentation

Nexcess Cons

  • Too expensive for most newbies

Alternatives

InMotion Hosting

HostScore: 71.9
%
Services: Shared, VPS, Dedicated, Cloud, and Reseller

Hostens

HostScore: 70.9
%
Services: Shared, VPS, and Dedicated

DreamHost

HostScore: 61.9
%
Services: Shared, VPS, Dedicated, and Cloud

User Reviews: What Others Think About Nexcess



User Reviews Summary

Recommended: 0
Not Recommended: 0

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