TL;DR: What We Think of DreamHost
A veteran in the web hosting arena, with over two decades under its belt. While DreamHost’s features may not dazzle, its endorsement by WordPress.org speaks volumes. The verdict? Reliable, with a control panel that’s a coin toss for adaptation.
Suitable for:
Beginners-friendly, Budget, or Adult Website
DreamHost Pros & Cons
DreamHost Pros
- Reliable server uptime performance
- Daily backup included in all shared hosting plans
- 97-day Money back guarantee
- Extensive knowledgebase
DreamHost Cons
- Price increase during the renewal
- Live chat support can be better
- Server location in the United States only
- No free site migration assistance
Evaluating DreamHost: A Breakdown of Performance, Security, and Other Key Features
DreamHost has established itself in the web hosting and domain services sector since its founding in 1996 by Dallas Bethune, Josh Jones, Michael Rodriguez, and Sage Weil. Based in Los Angeles, California, DreamHost’s origin and location underscore its longstanding role and innovation in web hosting and domain registration services.
In the following sections, we’ll take a closer look at how DreamHost performs across critical areas like hosting speed, server security, customer support, and overall value.
What Can You Expect from DreamHost in Terms of Speed & Uptime Performance?
While DreamHost offers essential performance features, its speed and uptime may not match the top-tier hosting providers. Key performance-enhancing features offered include:
- HTTP/2 for improved communication between the server and visitors.
In short, DreamHost provides reasonable speed and uptime for basic needs, but may not be the best option for users with demanding performance requirements.
Is Your Website Safe with DreamHost’s Security Measures?
Websites hosted at DreamHost are safe for basic security needs. While the provider may not offer advanced security measures, it still covers the fundamental safeguards necessary for most websites, including:
- Web Application Firewall (WAF), which blocks potential threats before they reach your site.
Daily backups are included as a standard feature, allowing for quick restoration of your website in case of any issues. Additionally, DreamHost offers free SSL certificates with an easy installation system, enabling users to secure their websites effortlessly. This encrypts communication and protects the data exchanged between your site and its visitors.
However, for websites requiring advanced security, DreamHost may not provide the high-level protection needed.
What Can You Expect from DreamHost’s Customer Support?
DreamHost offers a range of 24×7 customer support options to ensure users get timely assistance. Help is available via phone, live chat, and email. Additionally, you can also access the knowledge base for self-help guides and troubleshooting. User feedback indicates that customer support is generally satisfactory, with response times and issue resolution being adequate, though not exceptional.
Is DreamHost’s Pricing Justified by the Value and Features It Offers?
DreamHost is very cheap when weighed against its feature offerings and long-term cost. At $2.95 per month (renews at $6.99/mo), basic shared hosting allows you to host 1 website with 24/7 customer support, a free domain name, daily backup, and 97-days money back guarantee. Higher plans with better features like VPS starts at $13.75/mo, cloud hosting at $4.5/mo and dedicated hosting at $149/mo.
How is DreamHost Rated Based on Overall Market Satisfaction?
Overall, users are happy with Dreamhost server performance and pricing. The company also receives high praise for its email support, which is quick and efficient according to some long-term customers. However, some users are disappointed that phone support is not free, as sometimes it’s better to talk to someone directly.
For additional insights, please refer to the user reviews section below.
Is DreamHost Suitable for Beginners?
Users who are new to website hosting can benefit from DreamHost’s extensive knowledge base and 97-day money back guarantee. The long wait time with their live chat support and limited choices in server location can be a turn off though.
Is DreamHost Suitable for Small Businesses?
Yes and no. On one hand, DreamHost’s affordable pricing and reliable hosting performance are great for businesses looking for a cost-efficient hosting solutions. On the other hand, limited choice in server locations and poor live chat support are hard to look pass.
Is DreamHost Suitable for Web Developers?
No, there isn’t many features that benefit web developers at DreamHost. We do not recommend them for hosting complex web projects.
Is It Possible to Host Custom Email with DreamHost?
Yes, you can host your own email accounts with DreamHost. This significantly reduces your costs by eliminating the need for expensive third-party email services.
How Easy Is the Onboarding Process with DreamHost?
The onboarding process at DreamHost is straight forward and smooth. Making payment will trigger their system to send you your account details. This will contain all the information you need to get started with them.
Does DreamHost Offer a Free Trial?
Yes, DreamHost offers a 97-day free trial period. If you are not satisfied with their services for any reason, you can cancel within this period and receive a full refund.
Try now: Visit & Sign Up at DreamHost Official Website
DreamHost Plans & Pricing
DreamHost provides a range of web hosting plans designed to meet the needs of different users, including Shared, VPS, Dedicated, and Cloud Hosting. The company also offers specialty services such as Managed WordPress, Adult Websites, Email, and Game Server Hosting.
- Shared Hosting: Starting from $2.95 – $2.95 per month
- VPS Hosting: Starting from $13.75 – $110 per month
- Dedicated Hosting: Starting from $149 – $399 per month
- Cloud Hosting: Starting from $4.5 – $48 per month
- WordPress Hosting: Starting from $16.95 – $71.95 per month
Web hosting prices are subject to change, and promotional rates may only be available for a limited time or for new customers. To ensure you get the most accurate and current pricing details, we recommend visiting the official DreamHost website.
Consider Renewal Prices When Choosing
When evaluating hosting options, keep in mind that many providers offer substantial discounts during the initial signup period, but prices can rise significantly upon renewal. It’s crucial to research and compare renewal rates alongside introductory offers to get a clear picture of the long-term cost.
To help you in making an informed decision, we have prepared a summary table below comparing the initial signup and renewal costs of DreamHost services with several other providers we monitor.
Compare DreamHost’s Signup Cost Against Competitors
| Web Host | Shared Hosting Signup Fees | Shared Hosting Renewal Fees | VPS Hosting Signup Fees | VPS Hosting Renewal Fees |
|---|---|---|---|---|
| DreamHost | $2.95 - 2.95/mo | $6.99 - 12.99/mo | $13.75 - 110.00/mo | $15.99 - 114.99/mo |
| GreenGeeks | $2.95 - 8.95/mo | $11.95 - 26.95/mo | $39.95 - 109.95/mo | $39.95 - 109.95/mo |
| KnownHost | $3.47 - 19.97/mo | $3.47 - 19.97/mo | $43.25 - 103.25/mo | $43.25 - 103.25/mo |
| Ultahost | $3.08 - 12.99/mo | $4.39 - 17.32/mo | $4.67 - 40.50/mo | $7.33 - 48.93/mo |
| Web.com | $2.95 - 6.95/mo | $9.99 - 16.99/mo | $ - /mo | $ - /mo |
| InMotion Hosting | $3.19 - 10.99/mo | $9.99 - 23.99/mo | $9.99 - 44.99/mo | $16.99 - 111.99/mo |
Caution: Prices May Vary Web hosting prices can change frequently. For the most accurate and up-to-date pricing information, please visit the official DreamHost website.
Final Thought: Is DreamHost Right for You?
DreamHost presents a mixed bag with its commitment to quality hosting marred by gaps in live chat support and server locations confined to the United States. The hurdles of no free site migration and looming price hikes upon renewal might give pause to potential users. Nonetheless, DreamHost holds its ground – especially in shared hosting section, with a solid reputation and an enticing 97-day money-back guarantee (longest in the hosting industry!) – making it a contender worth considering despite its quirks.
Highly recommend DreamHost!
The platform is packed with great features and well organized. More importantly the support from customer service has been over the top. They are extremely responsive and very helpful. Thank you!
The customer service is top notch. I’ve consistently received help for my issues in a timely manner.
I’m glad to be hosting multiple sites here.
This review is for JD E. in Dreamhost support. They saved me money by finding scripts that were blocking automatic php upgrades and thereby helping me avoid paying an extra fee every month to carry an unsupported php release (and also paying Dreamhost $200+ to have someone do the php upgrade for me). Thank you!
Once again, Dreamhost support comes through with sterling help. This time I was talked through an intricate set of steps when a client needed to end their campaign. Then came an email following up, with further detail that made a challenging task straightforward.
Dreamhost once again demonstrates why it is the ISP of choice.
Dreamhost is a reasonably priced hosting & support option that delivers great value and service. The support engineers will really go to extra lengths to provide great service and they’ll also explain things very well.
Dreamhost has consistently provided the best customer service of not just hosting companies I’ve used, but out of any company I interact with regularly.
I have a question for their tech support every couple months, and the response is always amazingly fast, with most issues being resolved almost immediately at any time of the day or night. The agents are always friendly and easy to understand. I’m amazed at the level of quality I get from Dreamhost, for about the cost of eating McDonald’s once a month!
I’ve been using DreamHost for about 10 years and the service has been great. The price is great and the service is excellent! Whenever I contact customer support I get a quick reply with an answer to whatever issue is my site(s) was experiencing. I highly recommend DreamHost to people looking for solid hosting and great customer support! Keep up the Great Work!
I have no complaints, everytime I’ve encountered any issue I immediately received support, which I really appreciate since I am new to hostings and domains. They have been so helpful and easy to reach at all times, always available and ready to guide me. Totally would recommend.
I’ve been using DreamHost for my VPS and web hosting needs for over a decade, and I am thoroughly impressed. The platform is user-friendly, and the performance has been outstanding. The customer support team is responsive and knowledgeable, resolving my issues promptly. I highly recommend DreamHost to anyone looking for reliable and efficient web hosting services.
I work in retail sales irl and know a few things about customer service. Dreamhost’s support team has gone above and beyond every time I’ve contacted them in the nearly 10 years I’ve been a client. I’m a self-taught website designer/builder and the support has never made me feel like the amateur that I am!
Great tech support. It is prompt, complete and comprehensible to a lay person. What else is there?
I had an issue where I needed admin support. I
submitted a service ticket instead of chat because it wasn’t that urgent. To my surprise within a few hours Diego had all that was needed squared around and then some. Super kind professional response to let me know I was good to go! I have been with Dreamhost over 20 years… they just keep getting better.
Response was extremely swift. Everyone I was in contact with was efficient, knowledgeable and considerate. I was very upset, and they were swift and extremely helpful.
The move of our server to different hardware was transparent and went so smooth my jaw dropped. Truly, Dreamhost has both the best tech team and the best support of any hosting company I have ever hosted our websites with. I’ve hosted with no less than four companies since our first website in 1998 (willmaster.com)
They not only answered my question quickly, but they provided me with exactly what I needed to do and they fixed it for me with a link to verify what was done. In addition, they showed me where I could go to read an article about the issue to learn more. I could not ask for better support!!
-Diane
The team making our website was very responsive to questions and worked closely with us to make sure we received the product we were hoping for. Everything came out looking very professional and well thought out. We would highly recommend Dream Host!
I’ve used Dreamhost for about 4 years. My website worked well. I had some performance issues that might have been configuration related, but out of frustration I switched to another hosting provider. During my departure from Dreamhost the support team helped resolve issues related to my site’s migration to their competition. I was very impressed with the level of support received – it was top notch help, above and beyond, and quick. 5 stars for that. I gave only 4 stars on this review because my new hosting situation is much faster. I still don’t know why, but suspect that if I’d worked with Dreamhost support, probably we could have corrected the situation.
In any case… I will use Dreamhost again.
Recommended!
I’ve been a DreamHost fan for over ten years. Recently, a rep named Juan helped me with a tricky problem on on website. He was fantastic, found a solution, and helped talk me through it. I recommend DreamHost to all my friends.
Everyone in the Professional Services team at Dreamhost was great. Muhsin Muhamed and Sakshi Pandita worked directly on my website migration from the developer’s server to Dreamhost. They were very efficient, professional and very informative throughout the process. Great client service. Thank you!
I’ve been using Dreamhost for my web hosting needs for around 20 years, and I couldn’t be happier! Their service is reliable, and their tech support is exceptional. Recently, I had an issue with a file not downloading, and as a novice coder, I was completely stumped. That’s when Carlos from tech support stepped in. He went above and beyond by not only checking the server settings but also taking the time to look at my code. He quickly identified a simple mistake I had made and helped me correct it. Thanks to Carlos, my problem was resolved swiftly. Dreamhost’s customer service truly sets them apart! Highly recommend!
Have been a happy user for at least 10 years. Over the weekend I discovered a serious problem with my website. I contacted Dreamhost and by the next day the problem was fixed with a friendly note from a staffer who explained what caused the problem and how I might be able to fix it should it reoccur. (Was related to the Divi theme cache.)
Our site was hacked and we were unable to address the issue internally. We reached out to the ProService to assist. They were able to restore and update our site and provide additional guidance to prevent a similar occurrence from happening in the future.
Fantastic support desk! When I needed help they were right there, knowledgeable, patient, and completely behind me.
Plus, dream host has great software, good pricing for its plans, and upgrades without bothering me. A terrific site all round!
Works great, but I’m knocking off a couple of stars because when I signed up I had root access and was promised that it would be permanent. It wasn’t, so now I have to hope they patch and upgrade in good time and to good standards. I trust myself far more than others.
My four years with DreamHost have been positive. They consistently deliver reliable hosting, and their support team goes above and beyond to assist with any technical challenges/problem. Whether it’s a complex configuration issue or a simple question, their support team is knowledgeable, responsive, and efficient in resolving issues. This consistent level of support is a valuable asset for any website owner, and it sets DreamHost apart from many other hosting providers.
I have been with Dreamhost 3 years. Once my 3-year plan ended I had billing issues and my site is not performing as it was or should. Customer support with tech was decent on chat however, billing is beyond horrible. I want to close my account but they will not adequately address a billing overcharge I do not believe I owe. 3 billing people keep sending me invoices and will not address my specific questions. I am done… I will rebuild elsewhere.
The customer support is friendly and competent. I made a seriously absent minded mistake and they were able to fix it.
In the world of customer service, where one must submit their concerns in depth in hopes they will be addressed, Dreamhost surpasses my expectations. I have had several domains with different issues over the past ten years and have had a positive experience. They are kind and knowledgeable and address all concerns very quickly and professionally.
I’m very grateful for their company and customer service.
I was having some issues during a website redesign, one of which needed Dreamhost support. That issue was resolved very quickly. Then they went out of their way to try and help me resolve another issue of unknown cause. Although in the end I found a fix that did not require Dreamhost assistance, they stuck with me for quite a long time trying everything they could think of on their end to help. I’m blown away by how responsive and helpful they were, and by their persistence in trying to resolve every issue.
It was a panicky time to lose email.
I was easily able to create a support ticket and request a live agent chat that responded immediately and reassured me that the technicians were researching the problem and provided me with timely updates. I was able to relax, convinced a timely solution was important to the technical team.
I had an excellent web host for over 20 years, but unfortunately, they went out of business. I was really nervous about switching hosts, because the old host had great tech support, and I didn’t think anyone could measure up. I was recommended to Dreamhost, and they have been great. It’s a relief to find another host that really seems to care about its customers.
Responsive and professional throughout my experience. I’m a website novice so when I experienced an upgrade problem I panicked and started looking at external resources for help. These were very expensive options so I went back to DreamHost and simply clicked a link and the interactive support application allowed me to quickly submit a ticket. This is where the magic started. I got an immediate response and my technician quickly walked through my site and pinpointed the problem. He then outlined step by step how I could resolve the problem myself in simple language even I could understand. Within an hour or so I was able to walk through these steps and solve the problem. I’m up and running! I saved thousands of dollars sticking with Dreamhost. They rock!!!
Sneyder from the support team was great! I had a website configuration issue on a customer website that wasn’t DreamHost’s fault, but Sneyder got right in there and promptly identified the fix and explained what my options were. In very little time it was fixed and my customer was happy! Thanks, Sneyder and DreamHost!
I’ve been a customer for more than a decade and I’ve always been really happy with them.
I’ve been using Dreamhost since 2006 and have always appreciated their support team. I recently had questions about my SSL certificate – I was certain I was doing something wrong. Lucas walked me through and assured me all was fine. Taking the time to explain the process and what to do/expect has been a hallmark of Dreamhost and why I’ve stayed with them for almost 2 decades!
I had a problem, and they fixed it, but the problem persisted, and what I didn’t realize, that the problem was on my side, but they were kind and excepting and tolerant, and were able to show me that I was wrong and then after that, I can fix everything. They’re always really helpful, but whatever questions I do run into, and probably fix everything. Totally recommend DreamHost.
Dreamhost always goes out of their way to support me. When I’ve needed a bit of technical support, they’ve been great by providing gentle nudges in the right direction when they certainly could have charged me a considerable amount of money. Excellent support team.
I’ve maintained our family and friends-focused website for 20 years and have had many hosting services over the decades. Dreamhost is by far the best.
The support crew is on top of everything and highly responsive. The platform itself is clean, modern and a breeze to utilize.
Couldn’t be happier with this service! Would give 6 stars if available.
Quick and clear communication. Fixed my hacked website in a timely manner.
My issues arose over a holiday weekend and they began working on my issues first thing in the morning of the holiday. After receiving my responses they handled the issue quickly and effectively. They were extremely helpful during a very stressful event!
“I would like to commend the technical support team for their excellent service. They promptly assisted me in determining the installation date of a WordPress website and were incredibly quick in providing support. Within minutes of my inquiry, I received a response from the hosting service. Their efficiency and helpfulness made a significant difference in my experience. Thank you for your outstanding support!”
The chat experience was fantastic. Guided me.
Through the process I needed so I could get things done quicker
We use DreamHost to host our static websites – content WordPress websites, corporate one-page websites, etc. Because these websites are mostly informational and don’t directly drive any revenue, we valued a hosting provider that could keep our overhead costs and time to a minimum. DreamHost’s managed hosting solutions fit our needs perfectly and we’ve been happy using them.
We use DreamHost for deploying WordPress sites, exclusively. Utilizing DreamHost’s “DreamPress” offering allows the flexibility of a self-hosted installation (install whichever plugins you like, have direct access to the site code and configuration) while getting some of the optimization features of a hosted WordPress platform (eg, varnish caching, optimization, resource allocation, etc). Overall our experience with DreamHost is good.
I am not a technical person. I have a website and webmaster. Receiving a request from my newsletter processing company to make a technical change is a stress inducer for me. Dreamhost has consistently taken requests like these, made the change right away and my problems have been solved. I really appreciate their timely, quality service and highly recommend DreamHost. I have been with them for 13 years. You cannnot do better.
The DreamHost team responded to our needs promptly. In one week’s time for a very complicated hacked site, they had all issues resolved. They were extremely communicative and responsive, making the whole process very easy for our small nonprofit team!
Dreamhost’s customer support really stands out. They have consistently gone above and beyond to help troubleshoot tricky issues with my Wordpress installations.
Staff was curtious and helpful. Given solutions to my questions.
At Francis Lewis High School we use dreamhost to host a large number of student run websites. It is being monitored by me, the teacher, but 90 students have access to updating and revising the website and re-uploading new files to update the website. We use dreamhost both for hosting and for registering new domains.
The business problem it addresses is the issues that students run into each year. Our seniors need personal websites for themselves for their future resumes, to host video introductions and portfolios. In addition, students utilize the the websites in their classes. Many classes have a website that illustrates the content covered, displays the curriculum and shows student work. Dreamhost provides the platforms for hosting those sites and using plug-ins for Wordpress our students can effectively manage their own websites daily.
Dreamhost is our main hosting solution, since 2006, and we’re offering their services to our clients as well. We have dozens of websites and it works really well for us.
Dreamhost was very swift in addressing my concerns , it was solved within a matter of minutes
I have hosted many websites with Dreamhost for years – I have a new account with Wordpress sites only and Dreamhost employees and techies have helped so much along the way, even when I didn’t exactly understand what the issues were. They will stay on the chat and troubleshoot whatever they can until the issue is resolved.
7 times VPS server down in 6 days
Real Customer: kalee6.dreamhoster.com
SHAME… We paid VPS business plan and we experienced 7 times whole servers down in 6 days. Each time down at least 3 hours and it highly disturbs our Google Ads daily distribution.
They still have no remedial plan put up to us and just be patience to let them investigate what’s wrong with their high charge product – VPS server.
At the college and academy where I worked, we used DreamHost to manage our main web presence and domain name registration. This allowed for us to have one place to manage everything related to our web presence. DreamHost’s one-click installs allowed us to spin up new projects quickly. It’s automatic WordPress updates allowed us to spend less time worrying that we were missing an important security patch. DreamHost generally has very good support, which allowed us to spend less time troubleshooting.
I’m using Dreamhost myself since 2008. I started my first blog there by using their WordPress service with one click installation. At the time, I wanted to start sharing my knowledge but did not have too much time to set up my own infrastructure for blogging. It was really easy to get my blog with custom domain up and running.
I’m a newbie with website construction. My old site was HTML and hosted by one of the well-known hosting companies. I decided to try DreamHost with a Wordpress installation, but realized that it was just too complicated for my brain. The DreamHost support team helped me with every question, and saved me a lot of frustration. They are the best in the business. I give them the highest rating. They are all excellent people
They have one of the most reliable customer support teams. They quickly respond to your queries and resolve problems with expert solutions. I’ve been with Dreamhost for the past 2 years and am thoroughly satisfied with their service.
Date of experience: March 08, 2024
It was great working with Monika and her team. I definitely got the website I envisioned. Being non-tech oriented was my struggle and it took some time to figure out how to communicate what I was looking for, in many cases it took multiple attempts for me to get the wording right so the team would know how to move forward. This was difficult and could be an area for improvement in the future. Monika was patient with me and always tried multiple ways to make sure I was happy with the results. Generally it would have been easier if we could have been speaking the same tech language, but I think the team was very responsive and efficient.
Dealing with DreamHost has been a complete nightmare.
I purchased a domain and hosting plan, intending to set up a business email address. However, after two weeks of frustrating back-and-forth emails with sales representatives who clearly weren’t reading my messages, my business email never became functional. Despite numerous attempts, DreamHost couldn’t resolve the issue on their end. In the end, I had no choice but to cancel my subscription.
I am not the most technologically savvy. JD provided patient, knowledgeable and clear support tonight. He even sent a follow up email outlining the points of our conversation and useful links. Great technical support!
Dreamhost is used for hosting a Drupal based CMS site. The site is a public portal for services and information resources. The hosting service helps provide a solid presence with limited downtime or security problems with its Linux based servers.
I have used Dreamhost for many years. The team has always been informative and helpful.
I’m a novice when it comes to websites so when I get stuck I really appreciate Dreamhost’s tech support – I always get real people who stick with me from beginning to end when a problem pops up. I had one problem that went across multiple days and the communication between their internal team members was seamless knowing what was the status was and what to do next. This tech team rocks!
I communicated with customer support about a suspicious email I received saying that my automatic payment failed and to go to a link and put in my payment information. I went to my account page and saw that I had a zero balance. I wanted to confirm that no further action was needed. The issue was too complicated for the ChatBot, but I was immediately connected with customer support and a live person via chat. She was able to confirm that my account was in good standing. It turns out that the email was legitimate, but they ran my card a second time and everything went through. It was good to have that peace of mind.
Been with DH for years, and it always surprises me how quickly they get back with me and how thoroughly they answer my questions or solve my problems.
Dreamhost has the best customer service bar none
They are always willing to take the time to assist, and for someone like me, who is not an “expert”, this is very much appreciated.
Peace of mind.
I’m good at a lot of things, but I don’t have time to get good at website maintenance. However, I need it to stay running.
The DreamHost team is excellent. They migrated my site to DreamHost–so smoothly. Highly qualified technicians and super courteous at the same time.
Challenging problem fixed. Dreamhost has the best customer service in the industry! We have been happy with Dreamhost for years.
I have been a Dreamhost customer since 2007, and they always have been there to help!
Dreamhost currently hosts my company’s website on a virtual private server using the Wordpress platform. We’ve also used Dreamhost as our web host of choice for client websites. Dreamhost has provided us fast and reliable space on the web for prospective customers to find us, for eCommerce and online payments, and other web-based integrations and applications.
Lately they’ve been off their game in a lot of ways. I have six websites with them, and five of those sites have had major issues in which my clients have experienced major downtime or data loss. Their support staff has been unable to answer tickets in a timely manner, sometimes taking days to respond I assume because of the volume of tickets. They’ve gone from being a steady force in the web hosting world to an unreliable average provider trending downward.
I just needed a landing page to direct traffic. DreamHost was an affordable plan to do just that.
Very fast response, created the support ticket and 15 minutes later my problem was solved, great work
The best hosting I have dealt with. I have been on Dreamhost for 7 years.
They offer the best prices compared to their services, especially in VPS hosting that works around the clock at excellent speed without any interruption
Thank their professional support 24/7 live chat they can fix all the problems you are facing.
Thank you for your efforts. This is the least I can say about this hosting. If I wanted to enumerate the features, I might need to write an article and not a review.
Dreamhost’s support people are excellent and fast. They understand the issue and take it upon themselves to correct it. They respond to technical and billing questions quickly and efficiently.
Dreamhost made site migration easier than I hoped! Before trying Dreamhost’s site migration service, I was trying to migrate my site manually and was running into many issues. I was worried I would lose my site after all the effort I had put into developing it. After switching servers to Dreamhost and using their complimentary professional site migration, I did not have to worry anymore! Not only did they take care of the whole migration, they frequently communicated with me via email to send updates on the process, and to address questions. I really appreciated the transparency of the process, and how quickly they got the job done! So grateful for their technical support.
The dreamhost technical support is second to none – always there when i need them, always rapid and professional, and always get the answer right. or do the work i need done much faster than I could if i had to figure it out.
I’ve had some really tough issues over the years and they have bailed me out many times.
best hosting company in existance.
I was freaked out and very concerned about our sit being down and the Dream team stepped in and told me they where on it. And just like that with in 24 hours they had everything back in place and running smoothly.
Thank you team ! We could not do it with out you 15+ years together now you know why we stick with the Dream team at Dreamhost.
Keep up the amazing work.
Quick and experience related assistance pitched at the right level (novice). Hands on approach refreshing.
I had to build a website for my alumni and was able to build one with a lot of help from DreamHost’s Customer Support! Prior, I had no experience in building one. Dream Host’s Customer Support team were very helpful and very patient with me in answering my questions. Giving them my honest review here is the only way I can think of showing my sincere thanks to them.
Moved my entire domain portfolio from GoDaddy to Dreamhost. Dreamhost’s UX is 1,000 times better and easy, clear instructions. Fast response on Support tickets.
I cannot count the number of times that DreamHost has come to my rescue. I have been late paying for DreamHost’s services many times. From DreamHost’s staff to DreamHost’s General Counsel, Chris Ghazarian, they have been patient and kind.
Plus, it helps that DreamHost is a First Amendment web hosting platform.
I am grateful for DreamHost’s services.
I’ve been a client for over 10 years.
Excellent pricing and very competent front-line technical support personnel.
The Professional Services team did a great job migrating our existing site to DreamHost. They even removed a pesky plugin that was giving us errors when we tried to delete it.
Great job overall!
I feel like tech support could do more to help me find the cause of my super slow website. I’m not a professional and rely on support to help narrow down the exact cause or causes for technical issues like this. I’ve been a customer for many years and have been pleased with the service until now. I was given a few suggestions to try and if not successful, then I should consider upgrading to a more expensive hosting plan.
There are lots of choices for hosting. Dreamhost support is truly awesome – responsive at any time of day, and always on the money with their responses. I think my meantime to fix is probably less than 10 minutes for every contact I have made with them!
Great company, very happy.
Our Rotary Club website crashed while upgrading the PHP version. The DreamHost support team responded within the hour with a solution and suggested changes which were spot-on. Thanks to the support expert, I had the site cleaned up and operational within minutes.
I’ve been using Dreamhost for years and it’s the best provider I’ve ever used hands down. Besides being extremely reliable, they’re always willing to help and assist me in every possible way.
The job was a little slow in progressing, but they answered all the questions we asked. The final review found everything OK with no reason for any requests.
We gave the access to the data, our hands were off the project and 5 days later everything was moved perfectly.
Some of my SSL Certificates didn’t renew due to some scheduled maintenance and I was unsure how to update them. A quick chat to the Dreamhost rep and they updated all the certificates within minutes. Excellent response time!!
We left our prior hosting company after serious lapses in their performance & security. Dreamhost has proven itself to be outstanding compared to the large hosting firm we had been with for years. Really couldn’t be happier with Dreamhost’s support & responsiveness.
Awesome and trustful customer service. big thanks
I’ve been a DreamHost customer for years. I use them for every domain I register and every project I start. They are my hosting provider of choice. Their reliability is extraordinary. When I’ve had issues, it’s usually a problem I caused. They always go beyond the basics to help me out, even when it’s something other services would leave it to me to figure out. Responsive, easy to work with, reliable. What else could you want?!