On April 22, 2025, JetHost officially launched. Less than a month later, the company made headlines by acquiring the well-established hosting provider WebHostFace. This bold move has not only stirred interest across the hosting industry but also sparked questions about what’s next for WebHostFace customers and the JetHost brand.
What Happened in the JetHost-WebHostFace Deal?
JetHost, a brand-new name in the market, announced the acquisition of WebHostFace in June 2025. Despite being new, JetHost is backed by a team with over two decades of experience in the web hosting industry. The company claims this is just the beginning of its long-term expansion strategy.
The acquisition brings thousands of WebHostFace customers under the JetHost umbrella. According to JetHost’s official statement, the transition will come with minimal disruption: customer plans, pricing, and service levels will remain unchanged for now. A streamlined onboarding process will help existing users migrate smoothly.
We’re not here to overhaul or disrupt. We’re here to elevate, by bringing you more tools, better technology, and personal support when you need it.
Metodi Drenovski, CEO of JetHost.
Why Did JetHost Choose WebHostFace?
WebHostFace, founded in the early 2010s, made a name for itself by positioning “real humans” behind its hosting. Its brand identity was built on transparency and personability, a contrast to the faceless support typical of many budget hosting companies. At one point, it even featured real staff photos and names across its homepage and support channels.
That core value of human-centered hosting aligns well with JetHost’s positioning. JetHost has emphasized its “Clients First” philosophy, promising clear communication, practical technology choices, and customer support that feels personal.
By acquiring WebHostFace, JetHost isn’t just buying infrastructure or customers. It’s acquiring a brand legacy that once stood for authenticity in customer care.
What Will Change for WebHostFace Customers?
For now, WebHostFace customers are unlikely to see major disruptions. JetHost has stated that hosting plans, pricing structures, and day-to-day operations will remain intact in the immediate future.
This isn’t our first rodeo. Our team has completed dozens of hosting acquisitions over the years and we’ve learned what works (and what doesn’t). The key? Respect the customers. Respect the service. Communicate clearly. And make sure every move we make adds value.
This means users can expect their websites and services to continue operating as usual, without any need to manually update settings or make account changes.
JetHost also promises a smoother transition process. Customers will be onboarded into JetHost’s ecosystem gradually, with communications sent out to explain any platform changes, support access, or new tools. The team behind JetHost has emphasized that the priority is to maintain service continuity and minimize uncertainty.
Support channels may eventually shift toward JetHost’s internal systems, and customers can likely expect updates in backend interfaces or feature availability over time. However, no specific technical upgrades or service enhancements have been confirmed at this stage.
Who Is JetHost?
JetHost is a new brand established in April 2025. Although the brand itself is new, the team behind it claims more than 20 years of experience in the web hosting industry. Based on their announcement, this team has been involved in several hosting acquisitions in the past, though specific brand names and historical references have not been disclosed.
From the limited information available, JetHost appears to be pursuing an acquisition-first strategy to scale quickly. Its leadership is banking on operational experience, with a focus on stable infrastructure and customer service that prioritizes accessibility and clarity. The company has not yet released full technical specifications but has confirmed it will use cPanel, LiteSpeed Enterprise for all clients and is planning multiple data center locations, starting with Virginia, USA.
At this point, JetHost is still a black box in many ways. Customers and reviewers will need to wait for more information or hands-on experience before drawing any conclusions about platform capabilities or long-term support quality.
HostScore’s Take on the Deal
From a strategic perspective, the acquisition of WebHostFace by JetHost seems calculated. JetHost gains an immediate customer base, brand recognition through legacy goodwill, and an entry point into the highly competitive shared hosting market. WebHostFace, while no longer a major player in recent years, built a loyal customer base through its approachable brand and human-first messaging, qualities JetHost now inherits and can potentially build upon.
However, acquisitions in hosting can go both ways. Some buyers honor the spirit of the acquired brand and improve upon it. Others treat it as a customer-grab and gradually phase it out, leading to service degradation and user dissatisfaction. What happens next depends entirely on how JetHost manages this transition, communicates with users, and prioritizes customer trust over aggressive scaling.
At HostScore, we’ve always believed that choosing a good web host goes beyond just brand name or price. A good host should offer consistent uptime, transparent resource policies, responsive support, and infrastructure that scales with your needs. More importantly, they should communicate clearly during big changes like this happen.
That’s why acquisitions can be a double-edged sword. They may bring positive changes, like upgraded features or better infrastructure. But they can also introduce confusion and erode the personal touch many smaller hosting companies are known for. If JetHost delivers on its promise of real human support and steady service, it may earn its place among the better names in the industry. But until the dust settles, our advice is simple: monitor your performance, keep backups, and stay informed about any updates from JetHost.
Should You Try JetHost?
If you’re an existing WebHostFace customer, there’s no immediate need to panic or migrate away. Stay alert. But give JetHost a chance to prove itself. Check for changes in support quality, server performance, and account management over the next few months.
For new users considering JetHost, this acquisition is a promising sign. Few new hosting brands make bold moves so early. By acquiring an existing customer base and committing to a support-first approach, JetHost is signaling that it wants to grow fast. While we’d like to see more transparency on the technical side (server specs, control panel UI, data center locations), the foundation appears solid.
In short: JetHost is worth keeping an eye on. If you value personable support and a hosting experience that prioritizes users over flash, JetHost might be a good fit – especially if they carry forward the spirit of WebHostFace and deliver on their promises of reliability and simplicity.
