What Is Latency: Impact of Server Locations to Your Site Performance

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The location of your website’s server can significantly impact its speed, user experience, and search engine rankings. This article will offer an in-depth look at how server location influences your site speed, why potential hosting buyers should prioritize this factor, and how making the right choice can elevate your website’s user experience and search ranking.

Servers and Server Location

What is a Server?

A server is a computer that stores, sends, and receives data to and from other computers across the Internet. At its core, a server acts as the central hub for data exchange between your website and your visitors.

When a client requests data from a server, it uses a specific protocol (set of rules) to communicate. This communication can involve requesting a webpage, uploading a file, or streaming a video. The server accepts the incoming requests, processes them, and sends back the appropriate response.

To exemplify, when you browse a website, your computer requests data (webpages) from the server where the website is hosted, and the server sends this data back to your computer for you to view.

Server Location and Its Relevance

Definition of Server Location

Server location refers to the physical location of the server where your website data is stored. This can be anywhere in the world, depending on your web hosting provider’s data centers.

HostArmada operates data centers around the world to achieve low latency and fast speed.
For example, Host Armada runs its operations from 23 data centers located in the four different continents. If you choose to host your website with them – you can choose the location of the server that is to be used to store your websites.

What is Latency?

Latency refers to the delay before a transfer of data begins following an instruction for its transfer.

In term of web hosting, latency means the amount of time it takes for a packet of data to travel from its source (such as a web hosting server) to the destination (such as your website visitors) and back again to the source. This round-trip time is measured in milliseconds (ms) and is crucial for understanding how quickly or slowly a website responds to user actions.

In plain English, you can think of latency as the “lag” or delay experienced between initiating a web request (like clicking a link or loading a webpage) and receiving the response.

Low latency means faster interaction with the website; while high latency can result in noticeable delays and a frustrating experience for website visitors.

How Does Latency Affect Website Performance?

Latency directly impacts the performance of a website in several key ways.

Firstly, it determines how quickly a web page starts to load after a user requests it. This initial delay is often the user’s first impression of a website. Prolonged wait times (high latency) can lead to increased bounce rates where users leave the site before it fully loads. Additionally, latency affects the responsiveness of web applications; in interactive websites or services that require constant data exchange (like online games, streaming services, and cloud-based applications), high latency can make these services feel sluggish and unresponsive.

For businesses, this can translate into lost revenue, decreased customer satisfaction, and a negative impact on brand reputation.

Conversion rate vs website performance
According to Skill.co studies, web pages that load faster enjoy a higher conversion rate.

What Causes High Latency in Web Hosting?

Several key factors contribute to high latency in web hosting:

Geographical Distance

The physical location of web hosting servers plays a pivotal role in influencing latency. Reasons:

  • Speed of Light Limitation: Even though data travels at a significant fraction of the speed of light through fiber-optic cables, geographical distance still matters. The farther the data has to travel, the longer it will take to reach its destination. This is why a website hosted on a server located geographically close to its primary user base will generally load faster for those users than one hosted further away.
  • Network Hops: The internet is a network of interconnected routers and servers. Data packets traveling over longer distances may pass through more routers (hops) to reach their destination. Each hop introduces processing delays and increases the overall latency.
  • International Bandwidth Constraints: When data crosses international boundaries, it may pass through undersea cables and international gateways – which further increase latency.
Why latency affect your hosting choice? Demo - New York to Berlin = 3,965 miles; San Francisco to New York = 2,572 miles.
The physical distance between the server where the website is hosted and the user’s location can significantly affect latency. For example, distance from New York to Berlin = 3,965 miles; distance from San Francisco to New York = 2,572 miles. If your website is hosted in New York, your visitors from San Francisco will enjoy a faster-loading website compare to visitors from Berlin – simply because data takes longer time to travel.

Other Factors that Affect Latency

While not as crucial as the location of your hosting server, several other factors that affect your website latency include:

  • Type of Hosting Plan: The type of hosting plan chosen can have a profound impact on website latency, with shared hosting often resulting in higher latency due to resource contention among multiple websites on the same server. Dedicated and VPS hosting, in comparison, come with more resources and better isolation – and hence, lower latency. Cloud hosting, with its scalable resources and global distribution capabilities, can further optimize latency by dynamically adjusting to traffic demands and reducing geographical distance to users.
  • Server Configuration: Poorly configured servers, inadequate server memory, outdated hardware (e.g. HDDs has much slower read/write capabilities compared to SSDs), as well as poor database optimization can slow down your server’s data processing times and lead to higher latency.
  • Network Congestion: General internet congestion and network protocol settings (e.g. TCP window size) affect how fast data packets queue to be transmitted over the network.

Choosing the Right Server Location for Your Website

Stay Close to Your Audience

Given how the physical location of your hosting server affect your website latency, and how latency can affect the speed and user experience of your website – it is important that you choose a web host with a server that’s located near to your primary target audience.

A wise entrepreneur once said, “Get closer to where your customers are, and they’ll get closer to you” – This couldn’t be more accurate in the digital realm. By choosing a web hosting provider with a server that’s physically closer to your audience, you are essentially making a promise to deliver them a faster experience when they visit your website. It’s like operating your business in a neighborhood where your customers live, rather than asking them to travel miles to visit your shop.

Server Locations of Different Companies

For practical reference, here’s a table showcasing server locations for some popular hosting companies.

Web HostServer Locations
AltusHostNetherlands, Sweden, Bulgaria, Switzerland, Serbia
CloudwaysCanada, USA, Brazil, UK, Belgium, Netherlands, Ireland, Germany, Korea, Japan, Taiwan, Singapore, India, Australia
GreenGeeksUSA, Canada, Netherlands, Singapore
HostArmadaUSA, UK, Canada, Germany, India, Singapore, Australia
HostensLithuania
HostingerFrance, Lithuania, Netherlands, United Kingdom, India, Indonesia, Singapore, USA, Brazil
KinstaUSA, UK, Netherlands, Belgium, Africa, Taiwan, Hong Kong, Japan, South Korea, India, Singapore, Indonesia, Australia, Poland. Finland, Spain, Germany, Switzerland, Italy, France, Israel, Canada, Brazil, Chile
NameCheapUSA, UK, Netherlands
ScalaHostingUSA, Canada, UK, France, Germany, Ireland, Singapore, India, Japan, South Korea, Australia
SiteGroundUSA, UK, Spain, Netherlands, Germany, France, Australia, Singapore
TMDHostingUSA, UK, Netherlands, Australia, Japan, Singapore
VerpexUSA, UK, Canada, Australia, Singapore, India
Vice TempleUSA, Netherlands, Canada

What if Your Audience is Globally Dispersed?

Choosing a single optimal location becomes challenging when you are having visitors from all over the world. In such cases, there are two alternative solutions: Content Delivery Networks (CDNs) and Edge Computing.

Content Delivery Networks (CDNs)

As previously mentioned, Content Delivery Networks (CDN) is an excellent solution for businesses serving a global audience.

CDNs work by caching your website data across a network of servers spread around the world. When a user requests data from your website, the CDN delivers the data from the server closest to the user, reducing the distance the data has to travel and hence improving site speed. This approach can effectively mitigate the location-based challenges of data delivery regardless of their geographical location.

Edge Computing

Edge computing is another burgeoning technology with implications for server location considerations.

In edge computing, data processing occurs as close to the data source as possible (the “edge” of the network), rather than in a centralized server. This can greatly improve speed and performance for applications that require real-time or near-real-time processing. As edge computing continues to evolve, it may become an increasingly relevant factor in discussions around server location – particularly for applications that deal with large volumes of data or require ultra-low latency.

Final Thought: Your Server’s Location Matters

The role of server location in shaping your website’s performance is significant and multi-faceted, impacting not only speed but also the overall user experience and search engine optimization.

A well-chosen server location can dramatically reduce latency, resulting in faster load times, more user engagement, lower bounce rates, and a more positive impression of your site. It’s a crucial factor that potential hosting buyers need to carefully consider to provide a seamless digital experience to their audience.

To sum up, understanding and wisely choosing your web host with the right server location is a strategic move that can directly impact your business performance.


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Article by Timothy Shim

Timothy Shim is a writer, editor, and tech geek. Starting his career in the field of Information Technology, he rapidly found his way into print and has since worked with International, regional and domestic media titles including ComputerWorld, PC.com, Business Today, and The Asian Banker. His expertise lies in the field of technology from both consumer as well as enterprise points of view.
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