TL;DR: What We Think of A2 Hosting
In the past one of the best hosting providers around, today A2 Hosting has slightly lost its shine. Pricing is above market average and performance is no longer top of its class. Still, reliability is decent and their attention to detail can be seen in prudent plan revisions on occasion.
Suitable for:
Beginners-friendly, Small Business, International Website, Eco-friendly, Developers-friendly, or eCommerce Hosting
Our Evaluation: A2 Hosting Pros and Cons
A2 Hosting Pros
- Server locations in North America, Europe, and Asia
- Free website migration assistance
- Developer-oriented features even on shared hosting
- Custom performance optimizations tools available in higher shared plans
A2 Hosting Cons
- Steep price increase during the renewal
- Free site transfers mainly for cPanel installations
- HTTP/2 only on TURBO plans
- Lowest shared plan does not support automatic backup
Our Detail Findings & Experience with A2 Hosting
About A2 Hosting: Quick Introduction
A2 Hosting’s origins trace back to 2003 in Ann Arbor, Michigan, where it was founded by Bryan Muthig. Starting as a hobby project offering web hosting for friends and family, A2 Hosting swiftly transitioned into a professional business focusing on high-performance hosting solutions, particularly for WordPress sites. Responding to customer demands for speed and reliability, A2 Hosting pioneered SSD hosting to boost website loading times and developed the A2 Optimized solution, enhancing WordPress site performance through optimized settings for speed and security.
| Performance |
Is A2 Hosting fast in terms of hosting speed and performance?A2 hosting offers dependable hosting services with a focus on steady website functionality. While all shared hosting plans come with free CDN and pre-optimized WordPress environment, advanced speed features like built-in cache, NVMe SSD, and Litespeed servers are only available in higher plans. |
| Security |
Are websites hosted on A2 Hosting secure with server-side security?Yes, websites hosted at A2 Hosting are safe. A2 Hosting prioritizes security with features such as auto malware scan, advanced web application firewall (WAF), DDoS protection, free SSL certificates, weekly backup, . These measures protect your data and ensure your site is secure from common cyber threats. |
| Supports |
What types of customer support does A2 Hosting offer?A2 Hosting’s customer support is distinguished by its knowledgeable and friendly team, providing personalized assistance to ensure satisfying user experience. Help is avaliable via live chat and email. |
| Value for Money |
Is A2 Hosting worth its pricing in term of value?A2 Hosting is reasonable priced when weighed against its feature offerings and long-term cost. At $2.99 per month (renews at $12.99/mo), basic shared hosting allows you to host 1 website with 24/7 customer support, a free domain name, and 30-days money back guarantee. Higher plans with better features like VPS starts at $2.99/mo, cloud hosting at $/mo and dedicated hosting at $109.99/mo. |
| Overall Users Satisfaction |
What do users say about A2 Hosting?Overall user satisfaction with A2 Hosting appears to be mixed, with several positive aspects and some areas of concern. Many customers appreciate A2 Hosting’s service quality and performance. Feedback often highlights their outstanding server speed performance and helpful customer support. However, there have been a few negative experiences reported, including issues with website hacking, server downtime, and longer wait times for live chat support on certain days. While these issues do not appear to be widespread, improvements in these areas could enhance user satisfaction. For additional insights, please refer to the user reviews section below. |
| Beginners Friendliness |
Is A2 Hosting suitable for beginners?Yes, A2 Hosting is well-suited for beginners. Its user-friendly interface and helpful technical support team are particularly useful those new to web hosting. |
| Small Business Friendliness |
Is A2 Hosting suitable for small businesses?Small business owners will also benefit from similar features as newbies do at A2 Hosting. Additionally, its website builder is a plus for small business owners looking for rapid website building. |
| Web Developers Friendliness |
Is A2 Hosting suitable for web developers?Web developers can benefit from the extended tools A2 Hosting has. Not all web hosts will offer such a wide variety of developer-friendly features that you can get with shared hosting plans including Apache Tomcat server, PHPng, IonCube, Python, and Node.js. The best part is that these come at standard shared hosting price with no additional cost. |
| Host Own Email |
Can you host custom email accounts with A2 Hosting?Yes, you can host your own email accounts with A2 Hosting. This significantly reduces your costs by eliminating the need for expensive third-party email services. |
| Onboarding |
Is A2 Hosting easy for new customers to start with?Signing up with A2 Hosting can be a little bit daunting at first simply because they have so many plans to choose from. There is unfortunately also a bit of in-house jargon which may confuse users, such as “A2 Optimized” and “Turbo Servers” to get used to. Users who are not very familiar with web hosting may have to spend some time delving through their knowledge base to get used to all of this along with their system. If you are familiar though, the experience shouldn’t faze you. At the end of the day though, remember that A2 Hosting offers free site migration, so why should you worry about the move-in process? |
| Free Trial |
Is A2 Hosting available for a free trial?Yes, A2 Hosting offers a 30-day free trial period. If you are not satisfied with their services for any reason, you can cancel within this period and receive a full refund. Try now: Click here to signup at A2 Hosting official website |
A2 Hosting Plans & Pricing
A2 Hosting provides a range of web hosting solutions, including Shared, VPS, Dedicated, and Reseller hosting plans. The company also offers specialty hosting services such as Managed WordPress, Email, and Minecraft hosting.
Consider Renewal Prices When Choosing
When evaluating hosting options, it is important to note that many hosting companies offer substantial discounts during the initial signup period, but prices often increase significantly upon renewal. Be sure to research and compare the renewal prices and not just the introductory rates to understand the true cost of hosting over time.
To help you in making an informed decision, we have prepared two tables below that compare the initial signup costs and renewal costs of A2 Hosting services with several other providers we monitor.
Compare A2 Hosting’s Signup Cost Against Competitors
| Web Host | Shared | VPS | Dedicated | Cloud | Managed WP | Windows |
|---|---|---|---|---|---|---|
| A2 Hosting | $2.99 - 14.99/mo | $2.99 - 99.99/mo | $109.99 - 529.99/mo | $ - /mo | $11.99 - 41.99/mo | $ - /mo |
| Cloudways | $ - /mo | $ - /mo | $ - /mo | $11.00 - 1056.00/mo | $14.00 - 487.00/mo | $ - /mo |
| Webempresa | $2.97 - 8.97/mo | $ - /mo | $359.4 - 659.4/mo | $47.4 - 71.4/mo | $2.97 - 8.97/mo | $ - /mo |
| SiteGround | $3.99 - 10.69/mo | $ - /mo | $ - /mo | $100.00 - 400.00/mo | $3.99 - 10.69/mo | $ - /mo |
| HostPapa | $2.95 - 12.95/mo | $19.99 - 249.99/mo | $ - /mo | $ - /mo | $19.95 - 114.95/mo | $ - /mo |
| ScalaHosting | $2.95 - 14.95/mo | $29.95 - 169.95/mo | $ - /mo | $20.00 - 179.00/mo | $2.95 - 14.95/mo | $40.00 - 485.00/mo |
Compare A2 Hosting’s Renewal Cost Against Competitors
| Web Host | Shared | VPS | Dedicated | Cloud | Managed WP | Windows |
|---|---|---|---|---|---|---|
| A2 Hosting | $12.99 - 29.99/mo | $8.99 - 239.99/mo | $199.99 - 749.99/mo | $ - /mo | $25.99 - 61.99/mo | $ - /mo |
| Cloudways | $ - /mo | $ - /mo | $ - /mo | $11.00 - 1056.00/mo | $14.00 - 487.00/mo | $ - /mo |
| Webempresa | $118.8 - 358.8/mo | $ - /mo | $718.8 - 1318.8/mo | $94.8 - 142.8/mo | $118.8 - 358.8/mo | $ - /mo |
| SiteGround | $17.99 - 44.99/mo | $ - /mo | $ - /mo | $100.00 - 400.00/mo | $17.99 - 44.99/mo | $ - /mo |
| HostPapa | $12.95 - 34.99/mo | $19.99 - 249.99/mo | $ - /mo | $ - /mo | $19.95 - 114.95/mo | $ - /mo |
| ScalaHosting | $9.95 - 29.95/mo | $49.95 - 239.95/mo | $ - /mo | $20.00 - 179.00/mo | $9.95 - 29.95/mo | $40.00 - 485.00/mo |
Caution: Prices May Vary Web hosting prices can change frequently. For the most accurate and up-to-date pricing information, please visit the official A2 Hosting website.
Is A2 Hosting the Right Choice for You?
A2 Hosting: A developer-friendly choice with a cost consideration. A2 Hosting stands out for its broad selection of server locations and its unique offerings for developers, such as affordable Node.js and Django hosting options in a shared environment—a feature not commonly found with other providers.
However, the journey with A2 Hosting comes with its challenges. Users are met with significant renewal price increases, a factor that can’t be overlooked. Moreover, its once-praised hosting performance has seen better days, leaving it trailing behind its former glory. For those drawn to its developer-centric benefits and initial affordability, A2 Hosting remains an attractive option. Yet, you must weigh these against the realities of rising renewals and a performance plateau.
Summary of A2 Hosting Pros and Cons
A2 Hosting Pros
- Server locations in North America, Europe, and Asia
- Free website migration assistance
- Developer-oriented features even on shared hosting
- Custom performance optimizations tools available in higher shared plans
A2 Hosting Cons
- Steep price increase during the renewal
- Free site transfers mainly for cPanel installations
- HTTP/2 only on TURBO plans
- Lowest shared plan does not support automatic backup
A2 Hosting Alternatives to Consider
In case A2 Hosting is not right for you, below are some alternatives to consider. You can also find more options in our hosting reviews page (full list).
I have tried many many hosting services and have stuck with A2 for many years because of their consistent far above the competition tech support. Could not do it without the A2 tech specialists, if I could give Ten Stars I would! You guys are always the best!
It’s so refreshing to reach out for support and not have to jump through hoops to get it. Recently, we questioned whether the hosting plan our company has been on was still the best for our needs. Two days before auto-renewal kicked in, I contacted A2 Hosting. The representative was very knowledgeable and helpful in assessing the situation. He wasn’t pushy, nor did he make me feel stupid.
It turns out there was a better option for us, so I decided to switch. A2 handled everything. Billing contacted us about the changes, and A2 tech completed the rest.
It’s a good feeling to know that customer service still exists.
AMAZING – as usual. More specifically, Dandy G. was absolutely FANTASTIC!!! Having said that… I must admit that every single interaction, with every single individual at A2 Hosting has been truly incredible. I am not the most technical savvy individual… but I know when I’m having problems (LOL). Whether the issue requires a simple resolution or a complicated series of steps, A2 Hosting has NEVER given up on me, my businesses, my clients, or resolving the issue(s) as quickly as possible. I cannot recommend them enough. A2 Hosting is a critical partner is my business and I am truly thankful that we found one another.
I’ve been with A2 Hosting for a number of years. It’s not because of their pricing, because I wouldn’t consider them a “bargain” hosting company, but they have above average infrastructure, very good performance and a reasonably good roster of capable support staff. Sometimes the support can lag a bit and I’m not sure whether that’s related to the times I call or to being swamped with work; but when they do get to the issue, they generally do a good job solving my issues. Despite opportunities to go elsewhere, I believe A2 Hosting does more than enough to keep me satisfied. This latest experience had to do with me needing to request confirmation of permission to do remote access to my databases. Any time the IP address assigned to me by my ISP changes, I have to get A2 Hosting to re-establish permission for remote database access. It can be a bit annoying, but I understand why they’ve locked down this capability.
Javeetha S. was absolutely amazing!!!!! I have been contacting your support teem for weeks trying to figure out how to setup billing for my clients hosting fees and Javeetha S. has been THEEE ONLY support person who was patient enough to walk me through WHMCS process . I am so grateful for Javeetha S. thank you , thank you, thank you, thank you one million times THANK YOU!!!!
I’ve been using A2 Hosting for 2 to 3 years, and overall, I am satisfied with their services.
A2 Hosting provides excellent service with consistently good uptime and reliable hosting.
My website loads quickly, which benefits both user experience and SEO.
Their rates are competitive, offering good value for the quality of service provided.
The dashboard is user-friendly and straightforward, making it easy to manage my hosting account and website.
However, the chat support needs improvement. I’ve experienced long wait times to connect with an agent, and response times are often slow.
It seems they may not have enough support staff to handle all the queries efficiently.
Overall, I highly recommend A2 Hosting for its fast and reliable hosting, competitive rates, and easy-to-use dashboard.
Exceptional support experience with the chat agent! Their responses were prompt, accurate, and incredibly helpful. They demonstrated a deep understanding of my inquiries and provided clear, concise solutions. I’m thoroughly impressed with the level of service and professionalism. Thank you for a job well done!
I had been searching for a new hosting company and since signing up with them they made the transition so smooth and easy. They addressed all my questions and problems and actually got my site up and running so quickly. Just great customer service, which is my #1 priority.
I needed assistance in sorting out a challenge I was encountering with my hosted domain’s email with A2Hosting, and since I was also using Cloudflare for my Name Servers, I needed to also configure and coordinate my DNS records on Cloudflare to align to what was reflected in A2.
I had studied both A2’s and Cloudflare’s knowledge bases and had my domain and WordPress working but my emails were not being received.
Within a 15-minute chat session with A2 Support, my missing record was identified and I had updated Cloudflare, then sent and received my test email in A2.
Very pleased with the quick response and resolution to my configuration challenge and getting my email properly situated and configured.
Kudos to the whole Support Team as A2Hosting.
I am extremely happy with my decision to switch from Bluehost to A2Hosting. A2Hosting helped migrate one of my sites over, which I greatly appreciate. Their support team has gone above and beyond to help with one issue I had. They are responsive and extremely quick to fix any issues. The price is great with A2Hosting and I love having a Cpanel again!
The reason I am writing this review today is because today (on a Sunday of all days) they fixed an issue I had with one of my websites. It seems like their staff works 7 days a week, giving the best customer support. So thank you guys!
Absolutely incredible service! I have been a customer for over 6 years, created over a dozen tickets, and every single time their support staff has managed to help me through all the issues. Its perfect for mundane boring IT stuff. However…
Their current policy disallows everything that has to do with adult content. Unfortunately that also includes art, and since the vast majority of my friends are artists of various mediums, I cannot recommend this service to them. I really hope that they revise the policy and make an exception for art in the future.
The company is experiencing network connectivity issues within the Arizona datacenter causing many issues. It takes a full day to get a reply from a ticket. The issue has been ongoing for 9 days.
Their status page reports that the network connectivity issues for the datacenter is resolved, however they are clearly not as can be viewed by simply attempting to upload or download a single file using their own control panel. It can be replicated very easily and with a high rate.
Onyekachi in a minute he restored our cpanel after I struggled a lot with others and I tried many solutions, but he did it, I wanted to tell him here thank you so much for your effort, keep up the good work.
Thanks,
The support team is slow as f…k
My website has been down for more than 24 hours and they are not responding to the ticket I generated to fix the issue.
WHO IS RESPONSIBLE FOR THE TRAFFICK I’M LOSING??!! WHO IS RESPONSIBLE IF GOOGLE PENALIZES MY WEBSITE FOR BEING DOWN FOR A LONG TIME??!!
Working hard on a website’s SEO can get ruined easily if you are using such host companies.
I switched over to A2 Hosting for all my Website customers hosting and it has been nothing but great! I made the switch just over a year ago and everything works great. And when its not working I use chat support and they have been able to fix any issue I have.
I would recommend A2 Hosting to anyone looking for a great host at a reasonable price.
Quick solution. I didn’t realize there was a cPanel setting that would control this, so it’s good to know for the future.
On the web page that explains managing MX records, under #4 of “Configuring e-mail routing”
it might be helpful to include a brief mention that if you are using Exchange for e-mail hosted somewhere else, then you must set this to “Remote Mail Exchanger”.
I desperately needed a website, since i wasnt able to work due to a nerve disease the last two years, but with the new medication it got alot better. Sadly, during this phase of illnes and desparation, i wasnt able to work.
So im standing here with alot of expertise, no money, but i need to build a reputation:
I need a virtual private server, where i can soon document my progress and whats possible in the topic my company will be active. Furthermore a vpn server.
So i took the cheapest vps-offer from a2, and since its 24 years ago since i was unix admin, i forgot all the details.
But luckily, the service chat at a2 helped me to resolve every issue i ran into, despite i paid only 3$ for the first month.
This customer service is better than everything i experienced so far.
and since i have an university diploma in computer science and a masters degree in machine learning,
In this day of auto-answers, tiered options, (press 2 if . . .), 20 minute waits, and then unintelligible helpers — if you ever get one — I find A2’s support to be incredibly refreshing. I mean, these are people who know their stuff, get the gist of my questions first time through, maintain a warm and supportive tone, and seem truly interested in providing help, all this 24/7. My hat’s off to A2, and thank you for being there. A2 is simply the best.
We have a ticket open since thurday because we don´t receive emails or receive them with a huge delay and the communications between our webshops and our payments provider are not working proprely.
Today is the 3rd day with issues and we didnt received any repply from support.
I have been using A2 Hosting for several months now, and my overall experience has been quite positive. Here are some key points regarding their service: A2 Hosting delivers impressive performance with their Turbo Servers, which have noticeably enhanced the speed of my website. The uptime has been exceptional as well, with hardly any noticeable downtimes. This reliability is crucial for maintaining a seamless experience for my site’s visitors. The customer support team at A2 Hosting is both responsive and knowledgeable. They offer 24/7 support through various channels, including live chat, email, and phone. Every interaction I’ve had with their support team has been prompt and effective, resolving issues quickly. Their user interface is intuitive and user-friendly, making it easy to manage my hosting account and websites. The cPanel provided is robust and offers a wide range of functionalities, which is great for both beginners and more experienced users.
Might cost a bit more, but I love the speed. GTL.NEWS, I am starting a podcast in Sept about what I know about prophecy, and so I need a server that is on top of things. I have been with them for about 2-1/2 years. Thank you A2 Hosting for their customer service.
Excellent support with great knowledge . Very much appreciated the assistance and help from A2hosting.com’s Gordan. Would highly recommend and give a massive thumbs up from everything A2hosting.com related.
Problem completely resolved, and unlikely to occur again.
My only reason for 4 stars instead of 5 is that it was a major problem that kept my websites offline for several hours, and I would have liked the initial response to be a bit quicker.
A2 Hosting is always prompt, professional and quick with resolving any issues (mostly user related) that come across with my multiple domains. So thank you!!! —Brett
I foolishly decided to go with a 4 year contract with these people and 6 months in they outsourced all their operations and support to India with the exception of a few front people that will contact you when you review their services. Don’t bother. They are unable to perform the most basic functions of a website, they have no concept of time critical tasks and they do not regularly perform security and service updates to their systems (cPanel, PostgreSQL, MySQL, etc.). Keep yourself from hating your life and avoid incompetence this complete.
I contacted them about their Black Friday sale and about migrating from my old A2 Hosting server to a new one. First they said that there shouldn’t be any problems and they can assist. I purchased the new plan. They came back with charging for migrating each domain, which is fine. I sent in the migration request. They came back with they won’t do it but I can buy a different, more expensive plan and then they can do the migration. Basically a bait and switch. Horrible service.
Excellent service from A2, hosting very prompt and detailed advice. Competent support service. I have been using hosting and mail for over a year, everything works fine. I tried to host the site with various providers, but as a result I moved it to A2 – this is the best option, I recommend.
I’ve been using A2 Hosting for almost 1 year. Before I purchased hosting, A2 hosting offered me 99.9% Uptime Commitment. Actually 99.9% Uptime is totally lie. My server goes down every month at least 4 or 5 times. I am getting too many complaints about Service Unavailable error from my customers. Actually A2 hosting messed up my website reputation. I am looking alternative hosting company right now. I wasted my time and money with A2 hosting for a year. If you are looking for a stable and 99.9% Uptime, don’t waste your time and money with A2 hosting.
We purchased “Web Hosting – Turbo Boost Web Hosting” package from A2 Hosting. They’re not even able to solve simple database issues for their PostgreSQL hosting. This is the 11th day of our purchase and we’ve not been able to get any satisfactory resolution for our issues. All we get are arbitrary, vague and arrogant replies. The support staff sucks and their response sucks even more. We dialed the local India support number but no one responds; all we hear is their irritating IVRS which blabbers a lot and then gets disconnected. We had to make an international call to the US Support number. We spoke to 3 agents, every time a different one. All they could do was escalate the issue. Till date we have no resolution and this is very shameful on the part of A2 Hosting to fool around customers. This was not the A2 Hosting that I knew earlier. Earlier, they were very professional and now some jokers are just warming the seats doing nothing.
I have the Core VPS “POWER+” from A2 Hosting. The VPS work great with a very high transfer speed. I run an MAGENTO 1.9 and a WordPress site. They are not MAGENTO experts. The company’s support answer quick in some hours but the first answers are incorrect. Every time they don’t see what plan I have and give me the answers for no core VPS. The biggest problem I have with A2 Hosting Core VPS is that they don’t have back up solution (daily/weekly), either with an extra fee. The only thing that it make me think about moving to another hosting company is the hosting company backup. I hope to add it soon in Cores too. I believe that many of their customers is worrying about the backup solutions.
Ash?!?!
A real lifesaver and patient person who helped me navigate a real stressful situation with my website.
I have been with a2 hosting for over 10 years and this is the best support I’ve ever received!!!
A2 was the biggest scam I’ve dealt with in a long time. Very dirty tricks throughout the year that I hosted with them. First, nothing is the price they advertise. Their 30-day guarantee doesn’t include fees, domain transfers, or domain registrations. And guess what — you can’t transfer a domain more than once every 60 days (per ICANN) so you can’t get rid of them once you get in. Meanwhile, they overcharge and don’t provide half of what basic providers do.
WOW! Nearly immediate response and resolution of my problem! Great Work, team! I know so little about website building and hosting, and they have helped every time I’ve hit a snag. I really appreciate their responsive nature. Great product, price, service.
I think I’ve been a customer of A2 Hosting for over 10 years now. I first started out hosting one site, then switched to a re-seller account, and have purchased multiple domains through A2. I encourage everyone looking to start a site to go to A2. Unfortunately, none of them bother to use the affiliate link I provide for them. I don’t know whether it’s inconvenient to find where to put the code, or if they’re just not interested.
Support – Helpful and quick response, good value for a charity needing a simple website hosting, has several facilities in basic package that others charge extra for it. Recommended for anyone with a tight budget, **.
This company has very untrained support staff, willing to give your hosting account away to phishers with very little evidence. As a software engineer, I do not feel safe hosting my work through A2 Hosting. They gave my account away without locking the account while pending change requests, and without notifying me. Very disappointing hosting service.
I’ve been hosting with A2 since end of last year. I was really impressed with their speed of service, response to queries and knowledge. HOWEVER… Since the great outage, they have been completely nonresponsive. Even though my site is up, I’m having trouble connecting to the database with SQL Server Management Studio, and their only response is that they’re looking into it. They claim it’s been escalated, but I’ve never received a response.
I would like to thank the entire team at A2 Hosting for their excellent customer service & kindness and always willing to help resolve any of my technical support issues I had during my time with them. Wishing everyone much success & many blessings.
I am in the process of migrating a site from to A2. I am switching from to A2 because the old hosting company’s support is horrible, compounded by them recently making breaking changes on their backend as well as making it harder to even find the link to the support page! I am moving to A2 because I have consistently received excellent support there on my other sites. In a recent case, even after I said I had gotten my bearings, the support tech followed up to ensure I had complete information. Work like this is what has earned and retained my business.
I have the turbo shared hosting plan with them, twice, for 2 different organizations and I am really happy.
First off all their servers are quick and my 2 wordpress/woocommerce stores run snappy!
Even more importantly when I run into a problem, I open a ticket and only a few hours later I have a response and the problem is resolved. This is really amazing.
I highly recommend.
COVID-19 has caused Customer Service to become non-existent. You are unable to reach a human being by phone, or live online chat. Not so with A2 Hosting. Their Customer Support has continually improved. Jeff was Simply Amazing. All of my experiences with A2 Hosting has been magnificent. My thanks goes out to everyone there…
A friend of mine turned me out to A2 Hosting because they had a Moodle. And at that time, we were doing different things with different types of sites but we still utilize Moodle for different things. We have been with them for years now. We have a very large site and for the price, it does really well. They just upgraded us to the solid-state service. A2 Hosting had moved my site and the problem was we got a notification at about five o’clock.
What a refreshing change!
As an 82-year-old man with no prior website-building experience, I cut my teeth with one of the largest website hosts in North America. There, I created 14 websites, one of which won national recognition.
But over time, they ceased to deliver the services I had become accustomed to, and having worked with A2Hosting for more than a year now, I will ultimately move ALL of those sites to this vendor.
I found the simplicity and insightfulness as well as ease of use to be a significant improvement over what, till now, I thought was the best.
I was wrong. I’m becoming acclimated and enjoying a much more productive and professional environment.
Try it; you’ll love iy!
Reliable and efficient. I have experienced no noticeable downtime since switching to A2! Plus, customer service reps very efficient and don’t waste any time finding and addressing any issues with billing, etc. I limped along with a free host for several months when I started my business, but got tired of unexplained outages and no ability to talk to any customer services representatives.
A2 Hosting looked like a good deal at the time I was looking into web hosting providers and they were the best that I found. They were pretty good when I started but they’re a little expensive and the interactions with their support team were never great but they weren’t the worst. I’ve been using A2 for almost five years and if a friend asks about A2, I could give them better suggestions but if they prefer to be pampered, A2 is not a terrible option if they had a lot of money.
A2 Hosting did a good job and we didn’t have any issues with them and with the website hosting. When I had to inquire about something, they got right back to me. So, they’ve been good.
I own a web development company, so we build lots of sites for different clients. I have gone through a number of different hosting providers over the years and things change, requirements change, and technology changes. I initially tried A2 out just to see how it was but I ended up choosing them because I felt that they were approachable and they’re kind of local in a way. And when I call, I get a person and I know who I’m talking to.
Have had ongoing issue with my site timing out and crashing for over a week now. I have been with A2Hosting for over a decade and usually got good service. It is taking multiple phone calls (each time they eventually go to voice mail after 15-20 minutes) to actually speak to a rep. Even when leaving a voice mail, it takes several days to get return call. All they will tell me via ticket system or phone call is “we are working on it”…totally inacceptable service lately. Do you homework before using these guys.
I tried about a dozen different hosting companies and I had a problem with each one of them. Bluehost had a bad router and I was having to call them multiple times per day. I would tell their tech support to reboot the darn thing because my websites would all go down. It was happening often enough that I knew exactly what the problem was but they weren’t replacing it so I left. A2 was the first one where I didn’t have a problem so I stuck with them. I have also recommended them multiple times. They seemed to fit my needs the best. I’m on a reseller package, the standard one, and at this point, I’ve been an A2 Hosting customer for quite a few years.
I love doing with your company. I’ve been a customer for many years and every single time that I needed tech-support‘s help they have always been there and gone above and beyond to help me out. I could not be any happier.
You have to repeat your issues or questions several times before you get complete answers, sometimes only once you give them a negative review do you finally get your questions dealt with. Although the response is generally fast it is never complete and does not address all the issues reported.
my experience ?
it’s different from any other experience, I can’t describe it in words.
but I will be more than accurate if I say this is the greatest hosting company of all time.
after trying more than 10 competitors.
all the best wishes for them
We got A2 Hosting for our business domain and we’ve already started with them. They have terrible customer service and it’s too hard to move our things around. We have email problems where our Outlook will automatically won’t work and it will ask for a password. And every time we ask the support team, we create a ticket and they reply with generic information. They’re quick to respond to nothing. They may have tested and told us that they were not having the issue, but our computers are having issues. That’s something they have to fix internally.
Our web designer recommended A2 Hosting for our agency’s website. Their support team has been very gracious. They answered my questions, took care of the issues and is very timely in helping.
Extremely knowledgeable, efficient and patient. Problem solved very quickly, and took the time to make sure to answer unrelated follow up questions as well. Outstanding support.
To be honest I was a little frustrated with A2. I have been with them for a few years and have always been happy with their support, until recently. I had a critical (what I thought was) situation and reached out to support. By phone, email and support system. No response. I was thinking of changing hosting company. Then I was finally contacted by phone by Tom, a brilliant support tech. He was apologetic, friendly, professional and man was he knowledgeable. After about 25 minutes of digging deep into my issues he had them resolved to my satisfaction. Because of Tom I have decided to stay with A2. As an entrepreneur for over 50 years I understand the issues companies are experiencing with technology and staff these days. I guess A2 is no different. They are quickly working on resolutions and will be back up to their old, great support standards in no time. If you want a great hosting company I recommend A2. Look, every company is dealing with staff challenges these days. A little patience can go a long way.Keep up the good work A2 and Tom.
Excellent service. Excellent support. So far this has been the best hosting company I’ve been with. I originally switched because of the improvement in speed for my sites. After using them for a few months I noticed the excellence in their customer support, their response time and value. Very satisfied with them!
Once again A2’s support staff shone brightly in their delivery of prompt, competent, and thorough help. Even on a holiday weekend!! Well done, A2. Your professionalism is an indication of a deep understand of what customer service means. The 5 stars are richly deserved.
Excellent customer service, friendly and knowledgeable staff, quick response. Awesome company and a pleasure to deal with! Have never had an issue and their guidance is not only greatly appreciated, but informed and knowledgeable. It’s very rare these days that a company goes above and beyond just providing a service. Keep up the great work and product!
One big issue is the lack of SQL server database management. I can see there’s an option for managing a MySQL database, but I can’t do anything with the SQL databases I’m using. If I want to work on them, I need to download everything, perform manual changes on my computer, then re-upload. This is a highly inefficient form of database management!
April was simply fantastic! I tried calling support on Monday and forgot it was a holidy. I LOVE live phone support, and why I’ve stayed with A2 for almost 4 years. She solved my Kadence theme plugin issue in minutes. Hoping I can afford to stay with A2 when my service renews in July. After this awesome support call I might try and make it work. Thanks again for your assistance April! Made my day!!!
Chat is taking way way too long, second issue is that if you need someone to simply fix a problem on the site, you can’t. I understand that if it’s something they are not responsible for they don’t have to be involved, but my last host really went above and beyond to help fix issues when needed, no matter what or who was at fault. I was using Westhost before I moved to A2, thinking about moving back, just terrible insight and assistance by A2, terrible. Still not a proper answer after submitting a ticket, lowering my score to very bad service.
Every time I run into a self inflicted snag with our websites these guys always bail me out. I’ve received help within minutes of opening a ticket. They’ve never steered me wrong.
I’m an amateur with this stuff and the help staff at A2 have never showed the slightest impatience with my dumb stunts.
Excellent support, willing, able and understand their technology. Experts in what they do. US based support, never an issue with understanding what is being said. Always willing to teach and help you in any way. Highly Recommended.
Migration was flawless and fast. Thanks to the support team.
I would like to sincerely thank Mike J. (Support Specialist) as of February 29, 2024, for his knowledgeable and friendly assistance with updating Moodle 3.11.18.
I have been using A2 hosting’s shared plan for the last three years now. It is due to expire next month and we have already decided to get their reseller plan. The hosting is amazing, quick, fast, reliable and their support is extremely friendly. They are waaaaay better than Bluehost, our previous hosting providers.
Extremely knowledgeable, efficient and patient. Problem solved very quickly, and took the time to make sure to answer unrelated follow up questions as well. Outstanding support.
A2 Hosting is great! Alex did a tremendous job helping us migrate close to 300 sites over to newer, faster server. Communication was great-operation went super smooth….AND I can’t say enough about tech GURU Scott, he has helped me for years, friendly, super knowledgable and always fixes what needs to be fixed. Thank you!
I Got an helpful, accurate answer to a sales question 18 minutes after I submitted it – At about 11:00pm PDT.
Fantastic response!
Honesty, i really happy using their service, their team technical very fast and patience to help my problem site
One the cool hosting i had started with for my third blog. The plans they offer are super attractive and within the budget.
I can strongly recommend it to any level of blogger. But if I have to particular any one can begin their blog with A2Hosting to tryout their luck in blogging arena.
Along with offering the space, I like their turbo cache feature, which lets the blog load faster without installing any caching plugin. Instead I saved few dollars on Wp-rocket. I love it!
I would recommend A2 host to anyone who wants a reliable hosting service. I really like the support, which is very quick and helpful. The support team helped me fix some issues with my website in no time at all. All of the features they offer are perfect for me, and it’s great that there are so many plans to choose from, so you can find one that fits your needs perfectly.
I switch from SiteGround to A2 looking for better performance as advertised. But is one of my worst decisions in that topic. It impacted severely our website dropping visitors, raising bounce rate and SEO. We had 3000 visitors a day before switching and it dropped to approx 1000 a day. One year later we are still struggling to get back to where we were. I assume my part of not noticing the performance degradation before. But it was just an awful experience. I don’t desire this for anyone.
I had a question about my account billing, when I first signed up with A2 Hosting. I received an email reply to my website inquiry within 24 hours, from a real person who was actually answering my question (not just a copy/paste of a generic response). I then had a suggestion for how they could improve their invoicing, and again I received a response from a real person, who said they would be forwarding my suggestion to the appropriate department–and again, within 24 hours I received a response from that other department, thanking me for the suggestion.
Thanks, Jerry, I found A2 Hosting via your reviews here, and I am super impressed with them. BIG contrast to my former host (let’s just say there were issues of epic proportions). Lots of shenanigans were going on, and I was losing access. But even with these limitations, A2 came in swiftly and migrated everything — for free — like a breeze. Ahhh. What a relief to have landed at such a safe, intelligent, and chock-a-block-full-of-info web host. Excellent support access, and oodles of Knowledge Base articles to self-empower one’s online capabilities. Thanks to all!
Once again the A2 team have helped us. We had a problem transferring a website from another host and the migrating team did a very fast and efficient job in sorting it out.
Wow. I have never had a switch of web providers go so smoothly! I kept waiting for the disaster as per usual. It was seamless. I am just in disbelief. I have found my new home and think I will be here for a long long time!
3 Wordpress websites (2 as subdomains) transferred from old service to A2.
BOOM..everything works. My blood pressure has returned to normal! Thank you!
I like to prefer people to buy a2 hosting because of some good features like regular site backup, money back guarantee, a2 optimized features and the speed is quite good but there are something which a2 hosting company can improve to do well in the market.
First: the live chat session takes sometime 30-40 minutes of waiting. And customers are always in hurry so company should look into it.
Second: sometime when we try to open a ticket and resolve the queries may take upto 24-48 hours of replying which I personally felt very frustrating. So company should look into it.
Third: speed is good but not excellent someone can rely upon.
So this is my honest review of a2 hosting.
Buying from A2 Hosting: I wish the WHOIS privacy service had been broken out as a separate line item from the domain registration itself on the purchase website and the invoice, so I could have seen what I was paying for. That would have avoided confusion, and required fewer Support tickets.
Beverly V. did a good job explaining the situation. She shouldn’t have had to if the A2 Hosting purchasing and invoice process were in any way sensible.
I’m using A2Hosting from a long time and I’m very happy with their hosting. They have good speed and nice customer support. I shifted from iPage to A2Hosting and that was my very best decision.
I’ve seen many users get speed issues in their hosting. But I’m not getting any speed issues. I get very good speed on my blog. It’s all about the optimization of the site. Please blame Hosting but that’s not only thing by which you can increase your speed, you have to optimize your site also for better speed.
Thanks –
I using this hosting for the last 2 years and I will recommend you to use A2 hosting because it’s speed and features are so simple to use.
If you want to do affiliate marketing with blogging, this is the best option for you.