TL;DR: What We Think of Hostinger
Don’t be fooled by the low sign-up prices that Hostinger is boasting, they are far from your average budget host. Hostinger hosting excels in both speed and uptime performance which is hard to come by at this entry point price tag. Be aware though that renewal prices can hit your bottom line.
Suitable for:
Beginners-friendly, Budget, Small Business, or International Website Hosting
Our Evaluation: Hostinger Pros and Cons
Hostinger Pros
- Very cost-effective – Lowest plan starts at $2.99/mo and support up to 100 websites
- Nine different data centers in four continents
- Good spread of hosting plans
- User-friendly control panel (hPanel)
- Wide range of payment options accepted
- Git environment available on shared hosting
- Additional 10% discount with coupon code “HOSTSCORE”
Hostinger Cons
- Price increase during the renewal
- Does not support Windows hosting
Our Detail Findings & Experience with Hostinger
About Hostinger: Quick Introduction
Hostinger traces its origins back to 2004 when it began as Hosting Media, a brainchild of enterprising youth in Kaunas, Lithuania. Their journey of innovation commenced with the launch of 000webhost.com in 2007, followed by the establishment of the esteemed cPanel brand Hosting24.com in 2008.
The pivotal year of 2011 heralded the rise of Hostinger, accompanied by its bespoke hPanel interface. In 2016, Hostinger unveiled its cutting-edge cloud hosting service, marking another milestone in its remarkable evolution. In 2021, the company celebrated a significant milestone with the addition of its 1,000th employee, reinforcing its status as a premier provider of web hosting solutions.
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| Performance |
Is Hostinger fast in terms of hosting speed and performance?Yes, Hostinger speed faster than average and provides reliable uptime. We have been tracking Hostinger’s hosting performance for years, and the web host consistently impresses us with its solid uptime record (see live result here). Images below shows recent uptime record of our test site hosted at Hostinger platform.
Hostinger’s lowest shared plan offers basic performance optimization, including Litespeed Server and built-in caching mechanism. For those who need more, their higher shared hosting plans include a number of speed upgrades such as NVMe SSD storage, free CDN, and 4x enhanged processing power. Additionally, the company publishes their server and network service status publicly, click here to visit. |
| Security |
Are websites hosted on Hostinger secure with server-side security?Yes, websites hosted at Hostinger are safe. Hostinger prioritizes security with features such as auto malware scan, advanced web application firewall (WAF), free SSL certificates, daily backup. These measures protect your data and ensure your site is secure from common cyber threats. |
| Supports |
What types of customer support does Hostinger offer?Customer support at Hostinger is renowned for its efficiency and responsiveness. Help is avaliable via live chat and email. |
| Value for Money |
Is Hostinger worth its pricing in term of value?Hostinger’s pricing is attractive when compared to its features and long-term value. The lowest shared hosting plan, named ‘Premium’ starts at $2.99 per month (renewing at $7.99 per month). This plan allows you to host up to 100 websites and includes 24/7 customer support, a free domain name, daily backups, and a 30-day money-back guarantee. Higher-tier plans are also affordable, with VPS hosting starting at $4.49 per month and cloud hosting at $9.99 per month. Why we believe Hostinger offers the best value in budget hosting?Here are a few reasons why we believe Hostinger delivers the best value for budget-conscious users: Additional Benefits for New Signups Currently, new signups benefit from an exceptional offer. All shared hosting plans come with 3 months free. Plus, using our exclusive promo code ‘HOSTSCORE’ provides an additional 10% discount – which makes them even cheaper. Extensive Features in Basic Shared Plans Hostinger’s basic shared hosting plan is particularly generous:
Enhanced Value in Mid-Level Plans For just $1 more per month, the mid-level shared hosting plan offers various additional benefits including object cache for WordPress, on-demand backups, a WordPress staging tool, and daily backups. These features add significant value, considering that many other hosts charge $25-$40 per year for auto-backup services alone. Generous Inode Allowances Hostinger’s inode limits are impressively high for shared hosting. Lowest shared plan allows up to 400,000 inodes and mid-level shared plan allows up to 600,000! These allowances are among the highest available for shared hosting plans at this price point, ensuring that even sites with extensive files and data can operate smoothly. |
| Overall Users Satisfaction |
What do users say about Hostinger?User satisfaction with Hostinger is generally positive based on our collected feedback and market research. Customers frequently commend Hostinger for its excellent customer service, expertise, and patience in resolving issues. Many users express satisfaction with the affordability of the company’s shared hosting plans, noting them as very reasonable. The ease of system use is a recurring theme, with users appreciating the user-friendly interface (hPanel). There are some complaints about server speed and the unavailability of customer service, but these appear less frequently than the positive remarks. Overall, the feedback indicates a high level of satisfaction among Hostinger’s users, especially regarding customer support, affordability, and user experience. For additional insights, please refer to the user reviews section below. |
| Beginners Friendliness |
Is Hostinger suitable for beginners?Hostinger shines with affordable pricing, a wide range of hosting upgrades, and outstanding server uptime, making it a top pick for newbies, solo bloggers, and freelancers with smaller sites. But, it’s key to note that this attractive pricing primarily benefits new sign-ups. After the initial period, be prepared for Hostinger’s prices to renew at somewhat higher rates. |
| Small Business Friendliness |
Is Hostinger suitable for small businesses?Hostinger is an excellent choice for small business owners, despite its higher renewal costs. The Hostinger Website Builder (HWB) is particularly noteworthy, offering 150 pre-designed templates and innovative AI tools like the AI Writer and AI HeatMap. These features enable small businesses to rapidly launch professional websites without any coding skills. |
| Web Developers Friendliness |
Is Hostinger suitable for web developers?Hostinger’s shared plans only partially meet the unique needs of web developers. While they offer Git as a useful tool, it is not sufficient for a complete developer environment. Although staging is possible, much of it must be done manually, as there are no automated staging facilities available. |
| Host Own Email |
Can you host custom email accounts with Hostinger?Yes, you can host your own email accounts with Hostinger. This significantly reduces your costs by eliminating the need for expensive third-party email services. |
| Onboarding |
Is Hostinger easy for new customers to start with?Onboarding with Hosting can be quite reassuring as they seem to have country-specific sites. This means that when you start the buy-in process you’ll be looking at familiar local currencies instead of facing only the US dollar everywhere. You can choose a contract period of a month, annual, bi-annual or every four years, and this is where you realize that the massive discount promised is only valid on their longest-term contract. Once payment is made, just hang on a little while and you’ll start receiving your account details from their automated system. Hostinger uses hPanel as its client management system. You can manage all Hostinger products and account details within the same dashboard. It servers as a simple alternative to cPanel. You can also manage your web hosting functions such as domain, DNS zone editor, configure hotlink protection, file and database manager, set up passwords, and more using Hostinger’s hPanel. |
| Free Trial |
Is Hostinger available for a free trial?Yes, Hostinger offers a 30-day free trial period. If you are not satisfied with their services for any reason, you can cancel within this period and receive a full refund. |
Hostinger Plans & Pricing
Hostinger provides a range of web hosting plans designed to meet the needs of different users, including Shared, VPS, and Cloud Hosting. The company also offers specialty services such as Managed WordPress, Adult Websites, Email, and Game Server Hosting.
- Shared Hosting: Starting from $2.99 – $9.99 per month
- VPS Hosting: Starting from $4.49 – $19.99 per month
- Cloud Hosting: Starting from $9.99 – $29.99 per month
- WordPress Hosting: Starting from $2.49 – $8.99 per month
- Email Hosting: Starting from $0.99 – $2.99 per month
Web hosting prices are subject to change, and promotional rates may only be available for a limited time or for new customers. To ensure you get the most accurate and current pricing details, we recommend visiting the official Hostinger website.
Consider Renewal Prices When Choosing
When evaluating hosting options, it is important to note that many hosting companies offer substantial discounts during the initial signup period, but prices often increase significantly upon renewal. Be sure to research and compare the renewal prices and not just the introductory rates to understand the true cost of hosting over time.
To help you in making an informed decision, we have prepared two tables below that compare the initial signup costs and renewal costs of Hostinger services with several other providers we monitor.
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Compare Hostinger’s Signup Cost Against Competitors
| Web Host | Shared | VPS | Dedicated | Cloud | Managed WP | Windows |
|---|---|---|---|---|---|---|
| Hostinger | $2.99 - 9.99/mo | $4.49 - 19.99/mo | $ - /mo | $9.99 - 29.99/mo | $2.49 - 8.99/mo | $ - /mo |
| GoDaddy | $4.99 - 74.99/mo | $8.99 - 199.99/mo | $159.99 - 469.99/mo | $ - /mo | $ - /mo | $ - /mo |
| GreenGeeks | $2.95 - 8.95/mo | $39.95 - 109.95/mo | $169.00 - 439.00/mo | $ - /mo | $2.95 - 8.95/mo | $ - /mo |
| Network Solutions | $9.29 - 27.18/mo | $ - /mo | $ - /mo | $5.69 - 31.61/mo | $7.99 - 18.98/mo | $ - /mo |
| Ultahost | $3.08 - 12.99/mo | $4.67 - 40.50/mo | $116.91 - 370.50/mo | $ - /mo | $2.90 - 27.50/mo | $15.90 - 240.90/mo |
| Fastcomet | $1.79 - 4.99/mo | $46.16 - 107.76/mo | $107.06 - 268.76/mo | $ - /mo | $1.79 - 4.99/mo | $ - /mo |
Compare Hostinger’s Renewal Cost Against Competitors
| Web Host | Shared | VPS | Dedicated | Cloud | Managed WP | Windows |
|---|---|---|---|---|---|---|
| Hostinger | $7.99 - 24.99/mo | $13.99 - 59.99/mo | $ - /mo | $24.99 - 64.99/mo | $11.99 - 24.99/mo | $ - /mo |
| GoDaddy | $4.99 - 109.99/mo | $14.99 - 339.99/mo | $ - /mo | $ - /mo | $12.99 - 22.99/mo | $ - /mo |
| GreenGeeks | $11.95 - 26.95/mo | $39.95 - 109.95/mo | $169.00 - 439.00/mo | $ - /mo | $11.95 - 26.95/mo | $ - /mo |
| Network Solutions | $9.29 - 27.18/mo | $ - /mo | $ - /mo | $5.69 - 31.61/mo | $7.99 - 18.98/mo | $ - /mo |
| Ultahost | $4.39 - 17.32/mo | $7.33 - 48.93/mo | $129.83 - 389.00/mo | $ - /mo | $3.87 - 36.67/mo | $16.74 - 253.58/mo |
| Fastcomet | $8.95 - 24.95/mo | $65.95 - 153.95/mo | $152.95 - 383.95/mo | $ - /mo | $8.95 - 24.95/mo | $ - /mo |
Caution: Prices May Vary Web hosting prices can change frequently. For the most accurate and up-to-date pricing information, please visit the official Hostinger website.
Is Hostinger the Right Choice for You?
Hostinger: The budget-friendly champion of shared hosting. The web host offers impressive performance at a low cost, with a simple, user-friendly dashboard that makes setup easy – even for beginners.
With global server locations and scalable plans, Hostinger supports users from the novice stage to more advanced needs. The prices are incredibly low, making it a perfect fit for freelancers, small business owners, and beginners. However, keep in mind that renewal rates rise significantly after the introductory period, so long-term affordability requires consideration.
Our promo code “HostScore” offers additional 10% discounts – use it in your order page during signup.
Summary of Hostinger Pros and Cons
Hostinger Pros
- Very cost-effective – Lowest plan starts at $2.99/mo and support up to 100 websites
- Nine different data centers in four continents
- Good spread of hosting plans
- User-friendly control panel (hPanel)
- Wide range of payment options accepted
- Git environment available on shared hosting
- Additional 10% discount with coupon code “HOSTSCORE”
Hostinger Cons
- Price increase during the renewal
- Does not support Windows hosting
Hostinger Alternatives to Consider
In case Hostinger is not right for you, below are some alternatives to consider. You can also find more options in our hosting reviews page (full list).
Its Just great thanks , your team is altogether is great..very professional and supporting. admire your efforts to Help your customers, thanks. Azizah, And Wulan specially are great Service Provider. Thank you both for understanding my query and quickly trying to resolve it. I would Love to get in touch if any issue occurs while my journey with Hostinger.
So far so great… I was looking for a new web host for websites I build for friends (using Wordpress with various plugins), since I wasn’t happy with my current provider anymore.
While the account interface could use a little improvement, I’m so far very happy with Premium Hosting package we signed up for.
Documentation is readily available, and, once found, I was able to optimise the site using all settings I’ve needed so far.
The proof, of course, is in the pudding, so we’ll see what happens when traffic ramps up and we add more complex features… I’ll update this review when we know more.
The need that spurred this dialogue was losing access to my account. The entire process was great considering the level of attention and detail and time that went into securely verifying my account ownership. It isn’t supposed to happen overnight but you guys made sure I didn’t really notice that it didn’t take that long. Once the verification was completed the actual issue was resolved in moments. The few interactions with team members was concise and laden with brevity and professionalism. I honestly couldn’t be happier nor had a better example of a “good” experience.
Live customer service from real people is a 10/10. I needed a website for my business so i chose hostinger because i thought it would be easy and it was. Setting up a website was super easy, unfortunately my business is strictly appointment based and its appointment functionality wasn’t up to par for what i needed which is my fault because i didn’t research that before hand. But other than that my experience has been incredible. Im super new to anything computer related and they have live customer service where they reply in under a minute and stay with you until the problem is resolved which was so helpful. and so for that they get a 5 star review from me.
works as expected, it holds files and displays them.
As i run drupal, upgrading core is a little confusing on their cpanel so i just run everything through composer which you have to run as composer 2, but all in all its a decent price for a service you can get hosed by with other providers.
Absolute garabage company with NO WORKING PRODUCT! Absolutely does not work on mobile. On pc constantly screws up and ui sucks. This is another ai company quick to market with no working product trying to see what sticks. They’ve got 0 zero customer service too. 8 different people have responded in a week now and said “Let us check on that we’ll get back” AND NOT 1 HAS COSTING OUR BUSINESS $$$. Avoid this scam at all costs people!
It is very simple to use, friendly. I had someone explaining everything. I had to transfer my domain name and it is very straight forward. There are people helping you if you need. I had to redo the website as the system was not compatible with my old one but it was easy. There was one thing I really like on my old site that was not there. I sent my feedback and hope they can upgrade with the options I mentioned. So far I really like my new website. It looks professional and so much cheaper than other providers. It would be my third provider. I signed for 4 years!
Hostinger offers a very easy way to contact the support staff by chat. Compared to other services out there, getting a hold of actual human support on Hostinger really easy.
The staff always has a positive and friendly attitude, and I don’t think there has ever been a problem that couldn’t be figured out.
I’ve been using Hostinger for my web hosting needs, and I’m genuinely impressed with their services. The platform is easy to use, the uptime is solid, and the loading speed is great.
What stands out most is their customer support—they are available 24/7 and are always responsive, helpful, and friendly. Recently, I reached out for assistance with a collaboration, and their team was quick to respond and super professional.
I highly recommend Hostinger for anyone looking for reliable hosting with top-notch support. Great value for the price!
Can’t recommend Hostinger enough. Super simple to use backend. I set up all my client sites in seconds and manage them all from one login and one dashboard. It’s amazing. The features like auto SSL, auto updates for plugins and Wordpress installs, the CDN for super fast page load speeds – you name it, and it’s worth it. Not to mention their live chat is always available to help with issues. Seriously happy with the switch to Hostinger and I think anyone else who does won’t be disappointed either.
Hostinger has an excellent team of professionals. Every client receives the proper attention, and any arising issues are resolved quickly and with great care. The level of service and support is top-notch, making their services comfortable and reliable to use. Highly recommend!
Hostinger has been absolutely amazing! Not only is their hosting super reliable, but their support team is seriously next level. Every time I’ve reached out, they’ve been incredibly fast, friendly, and actually care about helping you solve your issue. It’s rare to find such genuine support these days! Whether you’re a beginner or know your way around hosting, Hostinger makes everything so easy and stress-free. If you’re looking for the perfect combo of top-notch hosting and amazing support, look no further—Hostinger is the one!
Brisa was very knowledgeable, understanding and SWIFT in resolving my domain transfer issue…I then had another issue (with managing dns) and she promptly resolved! It is very assuring to know that competent help is so readily accessible. ThankU AGAIN!
Dear Hostinger Team,
I would like to express my deep gratitude for your high-quality and fast service. Thanks to your services, our projects run smoothly and efficiently. The support team consistently responds to all of our inquiries promptly and professionally. It is truly a pleasure to work with Hostinger!
I wish you continued success and the best of luck in all your future endeavors!
I’m really happy with the services so far! One suggestion for improvement would be to enhance the user interface by making it more intuitive and beginner-friendly. Additionally, providing more step-by-step guides or tutorials directly within the panel would be helpful for new users like me. Overall, great experience!”
I had to migrate my website from my old lousy and lazy hosting service to Hostinger. Hostinger staff were so kind, professional, efficient, and friendly to help me do just this. I’m stunned that such a company as Hostinger exist and cares do deeply about their customers. Great job!
I moved my web hosting to Hostinger due to their uptime guarantee. Bluehost was constantly down for my sites, even with my upgraded plan. Today a technical support specialist, Alifah, helped me recover lost files that really saved a ton of work for me. I highly recommend Hostinger for technical expertise and getting the job done.
Hostinger has suspended more than 200 of our company’s websites without so much as a peep. Management contacted them last week and the entire weekend to try and get things up and running again, but there was no assistance or resolution offered. Hostinger is not a company we would recommend if you want a thriving and successful business. Hostinger The HEADACHE.
I’ve been using Hostinger for my web hosting needs, and I couldn’t be happier with their service! The support team is exceptional—always quick to respond and incredibly helpful. The control panels are intuitive and work flawlessly, making it easy to manage my domains, configure DNS settings, and handle my VPS. Overall, Hostinger has provided a seamless and user-friendly experience. Highly recommended!
After five tries, I still could not connect my existing domain, and the now-former host was not helpful (it refused to allow me to rename the DNS). Anne came in and took over, worked through the problem, and made the connection for me. It took time but it got done, and done right. Hostinger really came through when I had trouble … I would definitely recommend them.
Hostinger is an awesome Company, they select the best of the best people to help us. I have had many extraordinary experiences with them. Today Michelle helped me with the best mood and knowledge. Thank you Michelle and all Hostinger team.
All the best,
Miguel
Hostinger has been a game-changer for me! The performance and speed are great, making my website run smoothly and efficiently. The customer support is amazing – always quick to help resolve any issues. I highly recommend Hostinger to anyone looking for reliable and affordable hosting!
I would rate Hostinger even less if I could. I just found out that if you use their Hostinger Builder program to build your website that there is no way to obtain the website files to transfer it to another hosting company. They tell me I can convert it to a Wordpress file but then much of the work has to be redone including all styling and SEO. It’s as if they are holding the websites hostage.
Also the websites aren’t even loading correctly as they have a bug in their system. This has been happening for weeks and they tell me they can’t give me any indication as to when it will be fixed.
Great Customer Service
All went well, simple explanations, not chat bot hovering around but rather to the point.
In human connection is key. I didn’t feel lost
I joined Hostinger on July 22nd, 2023.
Then I canceled the subscription 2 weeks later because my business partner and I went our separate ways and the hosting wasn’t needed anymore.
2 days ago I got a message from the bank that my card was charged from HOSTINGER.
And then I contacted them and they said I wasn’t eligible for a refund because of some no refund policy.
A pretty bad experience overall.
Although configuration between HOSTINGER, Wordpress, Domains, TITAN is hard and the screenshots in the HELP WIKI are outdated…live support fixed my issues and confusion.
Wihtout LIVE support I would not have been able to configure my account, would have to go somewhere else.
I am happy with hostinger. My postiive feedback: Their servers have great uptime, and the feature set is the best in the industry (that I have seen), I have multiple servers and can easily manage multiple websites so for developers and marketers it’s really top tier. The only negative feedback is that as they have grown more popular, their prices have gone up for the same service, I am happy they honor your locked-in price though I worry about when renewal time comes. I also don’t like the ai chat gatekeeping for support, because it’s really hard to get through to a human when you need one, but I suspect that will be every company.
Camilla was super patient and efficient. Thank you Hostinger for being part of my small biz journey!
– NYTAQ™
I bought a VPS at 1 jun but it didn’t work after closing it’s window . they couldn’t solve it and I asked for cancellation and refund based on rules at 3 jun and they said money will come to your bank account after 15 business days . after this time , there wasn’t any money in my account and I sent many tickets for this but for many days they connect me to another persons in support and wanted my bank statement , I sent it to them but they wasn’t answering and after 1 month they said we gave back your money and the bank didn’t give money to you . I asked from bank and they said you paid money to Hostinger company and they must refund your money . I have all of chats . this company has worst support team and also they didn’t give back my money .
I am with Hostinger [business plan + website] just for a few days and since I am a newbie I had a lot of dumb questions. I can tell you that their client service is amazing! So are all the services they’re providing.
Truly recommended!
The service is amazing I’m a website developer… Everything is in one place… Just that alone puts them on top of the rest… I’m pretty sure for what they offer they should charge much more… There no reason anymore or exists to not get a website…
Hostinger is unbeatable…. Hands down….
I am a blogger, and I will refuse to use hostinger to become a blogger. I have many domains registered with different registrars like HostGator, Dynadot, Namecheap, and GoDaddy, and I have never faced any issues like this before. However, when I bought a domain from Hostinger, it got suspended within 2 days. How does such a large company benefit from an ID card for security? Who will tell them that someone who wants to do something illegal can also get a domain with someone else’s ID card? They suspend my running domain. Now its taking time to activte. Previously, they don’t ask for an ID card; they suspend your running domain first and then ask for an ID card, which causes the domain’s rank to drop and you lose visitors. Therefore, my advice is to never use Hostinger.
Courteous, fast and efficient technical support.
Hosting that is easy to work with without the standard Cpanel, much more intuitive and practical, finds everything in a single, fast control panel.
I recommend!!!
I rarely leave reviews online, but I have to say Hostinger has the best, top-tier customer support. I have never experienced customer support that responds so fast! All inquiries are attended to by a REAL person within a minute. And even though most responses are template answers, they help me solve tons of questions. For any errors, they even helped me fix them directly instead of sending me pages of documentation for minor fixes.
I’m really impressed by their customer support. This is exactly what all companies should do to retain customers.
Support is a nightmare. Particularly agent Mae.
The whole system is a nightmare too – first you need to FIND where is the support chat, and there’s no such thing as tickets.
Then, you need to beg a stupid and useless AI bot to call a human, for at least 3 times and repeate the question.
Then some “very smart” Mae is absolutely useless, giving me general answers, ignoring my answers and absolutely don’t analyze the situation, because don’t even read it, then disappearing for 5-7 minutes and repeating again.
I asked for over 7 times to redirect me to another support specialist who is good in DNS issues, OR at least close the chat. YEAH, you can’t even close the chat yourself! to switch to another specialist whatsoever! (Hostinger, are you OK??), she also ignored me. This is not even unprofessional, it’s bullying!
And nowhere you can even complain.
My issue was urgent as the whole company couldn’t use email. And I tried to figure out the issue. THE WORST experience with support in my whole life! Unbeleavebly BAD
I have lost my business because of hosting.
The control panel is sometimes not accessible and they have no any quick support facility.
There is no any technical support and support service is very slow
Other Detail of issue:
Control panel is working very slow.
The Dashboard button is not working of my website and the support team are not provide any proper solution after 2 days
Support team are just reply like. “Our Team are working on it ……….”
Sometime the loader is stuck on the control panel of hostinger.
Date: 25/July/2024
After a 20 hours i can not get any solution about my case. (Ticket ID #116287)
I spent a lot of time today working with Jenevie via the Chat to connect my domain name to my business email. She was very helpful and took time to explain what I did not understand, as well as walk me through the steps to solve my problem. She was very patient and provided support when I got frustrated. She is really a true example of excellent customer service.
Isn’t it amazing when you discover a web hosting service that exceeds all your expectations? When I transitioned to Hostinger from another web host, I was completely blown away by how affordable the packages were, with everything included. No more paying extra for essential features to get my website just right. Can you imagine the relief and satisfaction that brings?
Setting up my website and transferring my domain name was a breeze, and I couldn’t be happier with how my site is turning out. Especially with the assistance of AI, everything I need for optimal SEO with Google is taken care of. Using WordPress to build my website has been incredibly easy, and what makes it even better is the top-notch tech support. Every time I’ve had an issue, they’ve been kind, patient, and thoroughly qualified to help – a stark contrast to my experience with my previous web host.
I’m thrilled to have chosen Hostinger because it feels like I finally have the website I always dreamed of. It goes far beyond the cookie-cutter solutions you often encounter. If you’re looking to create a website at an affordable price, I highly recommend Hostinger. This has been the best decision for my business, saving it and propelling it forward.
Visit Hostinger to experience the difference for yourself.
I was communicating with my business partners on some urgent business when I encountered an email problem related to my domain settings. The problem prevented me from transmitting important information. I asked for online help using the Hostinger chat box. The help was quick, professional and efficient and I was up and running again in a few minutes. Nice job, Hostinger, thank you!
Hostinger has a very user-friendly platform; it is easy to navigate, even for someone without experience. Setting up my websites was a breeze, and their customer support was helpful when I had questions.
Here are the highlights for me: affordable pricing, easy-to-use interface, helpful customer support
Overall, I’ve had a positive experience with Hostinger and would recommend it to anyone starting a new website or looking for an affordable, top-quality hosting provider.
Saga: H. cannot migrate a website unless it is built in WordPress, but they don’t say that. They refunded my money. I searched for another Web-host that does and found my site must be rebuilt entirely. I paid Hostinger again. NOW they tell me they do NOT support my domain extension .gallery / dot.gallery. The “I want Refund” is a closed loop, I cannot get Customer Service on chat, no phone contact. Paid Go-Daddy instead. NEED REFUND.
My representative Manuel is very patient and listens to client issues and concerns.
I had a recommendation for some features to implement and he didn’t hesitate to listen and assist me as needed.
Very professional and takes care of client matters seriously.
I’m not one to do reviews but this time I couldn’t help but talk about hostinger, CERTAINLY THE BEST ON THE MARKET, thanks to hostinger that today I have one more and the biggest source of income building websites and hosting my clients’ websites, I hope that continue to provide the wonderful service you have always provided
Although there where problems is was solved in an adequete way.
They started with a chatbot and if you have no knowledge of (web)servers you will be directed to wrong information and ideas to solve your problem. Although it is one of the most common problems in my case defenitely it was not and I had to insist to be able to speak to a customer agent. Once I got there it was solved in a satisfying way!
Great review! Hostinger’s features and performance insights are really helpful. Thanks for sharing this detailed evaluation!
Hostinger has excellent pricing and good automation
Their customer service is clunky, and answers often are just long cut and paste paragraphs from tutorials. Their first answer when stuck trying to migrate from another provider is to say we cannot help you, we only help with Hostinger issues; surprising as I came close to cancelling. Bluehost did more to help me them than hostify did lol.
I recently was under a brute force attack on my vps. Hostinger talked me through enhancing security on the vps. All in all, Hostinger CS is godly compared to other CSs. Worth The Money!
Terrible Support
They can’t help you with any technical error. They just give you basic information that can find faster with the help of Google.
I got into talk with Lake about my technical problem. First of all, he is slow and suggests things based on hostinger articles.
When I told him I’m gonna give you 1 start then he replied this
Alright, can I help you with anything else?
Means Hostinger don’t care
Waste of time
Moving away from hostinger
I am a newbie and many questions of my new site. sent them couple emails and staffs Rodrigo, Jean, Igor and Emily are very helpful with prompt response, they are patient and solve my problem step by step finally. thank you guys and hostinger team!
what you can ask for more at a reasonable price with fast speed page loading and response from staffs?
This is really going wrong. I came again on their site seeking help and no one replied to me this is very annoying for a site. Customer support was not appropriate and I was ignored for more than 30 minutes, no one helped me. I just simply asked a question nicely and no one helped me. I am taking this case forward with higher staff as much as possible. I was thinking of using this site again but no this is proper support. “FANNY” is the one who is ignoring me, she did not even help me and ignored me. 0/10 support
The platform seems very good to me. It has excellent offers and above all it has a wonderful support team. They respond in just a few minutes to solve problems and that is undoubtedly an wonderful strategy that benefits both the platform and its clients. Thank you so much
I messed up and accidentally deleted a bunch of email in my hostinger inbox. It took less than 5 minutes for Kirby to recover everything. It’s super nice to know that your ISP has your back at a moment’s notice. Thanks!
I heard some bad reviews on another site just after I’d paid for 4 years hosting so I was a bit concerned but so far I’m extremely impressed. Hostinger is a third of the price of the independent guy I was with here in Australia and so much more competent. The reason I chose them was their free migration process and the fact that they take over all the technical side for you so it’s been really simple. They step you through everything you’re unsure of with their AI instant chat so they’re actually teaching us how to do things at the same time, for free. I’ve learnt a lot just migrating my website as I’m fairly tech special. It’s only been a few days but so far they’ve been outstanding to deal with.
I was working on my website, customizing the headers, colors and uploading my logo, but the website stopped working and i can’t enter and keep working. This is really frustrating as i am losing time. I would appreciate some help.
UPDATE:
The problem was solved, so i am now updating my review to 5 starts as all is actually working very well. Thank You Hostinger
Tomas understood my question right away and gave me a simple, straight-forward, and easy-to-follow answer. I threw in a few other questions at the end about how to find video tutorials on setting up my website in Host, and he gave me some good links. Above and beyond service with a smile (I couldn’t see his smile, but it felt like he was. haha).
Hostinger wasted 2 weeks of my time trying to find out where I’m from because some stupid person on the top decided that they do not want to deal with residents of certain countries. They asked for more documents than broker or bank ever asked me.
I dealt with dozens of hosting companies throughout the years and never experienced such attitude.
You should stay away from this company and never be seduced by their pricing.
Customer support is awful!
I always feel comfortable addressing any issues with Hostinger services because I know I will receive fast and efficient assistance. Recently, my web hosting expired, and after more than a month, I assumed my files were lost. However, when I contacted Hostinger support, I found that all my files were still available. They helped me transfer everything from the old hosting to the new one and resolved all the issues I encountered during the process.
I couldn’t be happier to use Hostinger for mine and my client’s websites… The server is amazingly fast, the customer service team is always ready to help with any query you may have, and overall my experience has been nothing but exceptional.
Many thanks to David for your amazing support on this last enquiry I had.
I definitely recommend Hostinger for any of your online hosting needs.
New here
a lot of services for a cheap price
you can select main geo for fast loading, get free email boxes with spam control, get free domain, get full site builder and all of this just less than for 100 Euros for 2 years. Probably the best. Also its easy to share your collaborators(for example freelancers) an access to hosting panel to make neccesary actions.
Email services are easy to use and have web/software access
Highly recommend
After searching for a reliable hosting service for my multiple websites, I decided to go with Hostinger based on a friend’s recommendation. Upon exploring their offerings, I found exactly what I needed.
I’ve been a satisfied Hostinger user for many years, and I’m giving them a 5-star rating because of their excellent service. They have transparent pricing with no hidden fees and never bother me with unsolicited sales pitches. The platform allows me to effortlessly manage all my websites from a single, user-friendly dashboard. I can’t comment on their customer service because I’ve never had to reach out for support. Overall, I’m very pleased with Hostinger. Thank you, Hostinger!
Wanted a good hosting for multiple websites, and a friend of mine recommended Hostinger. A detailed look through the services they offered helped me get exactly what I was looking for.
The reason to give 5 stars is the fact that I’m happy with the service they offer (I’ve been using Hostinger for many years). No hidden costs, no annoying contact attempts with unsolicited commercial offers or such things. I can manage all websites in one place with a user-friendly and simple interface. Can say nothing about the customer service, as I never needed to contact them. Thank you, Hostinger!
I have purchased the Cloud Startup plan but they are provide same support as per other plan.
They are not provide any Priority Support.
Very bad support experience.
And Temporary Link of website is works only 14 days
They are not mention this on the purchase plan info page.
Please take care before purchase
It`s great that Hostinger is an affordable and effective platform for new businesses and startups, I start my real estate business recently with my Hostinger platform, URLs are propertyflatsindwarkadelhi.co.in and
propertflatsindwarkadelhi.com. All of my websites in WP hostinger platform with google plugin like google insite and google analytic.
After transferring my DNS information from Hover to Hostinger, I panicked when everything worked except my email, which is hosted on Gmail.
The configuration process was complicated and beyond my expertise. Luckily, Hostinger’s chat support quickly assessed the issue and fixed it in no time, all with a friendly and personable communication style.
This was my first support interaction with Hostinger, and I couldn’t be more impressed. It really feels like I made the right choice in web hosting!
One of the reasons I opted for Hostinger’s paid service is the live chat support with a real person.
Most of the instructions provided by the FAQs and ChatBots can be helpful, but when you are pushed for time and need your focus on other pressing issues it does save a lot of time and hassle when a real person can hop on and take care of stuff they are trained to do. The pleasant attitude also helps
I loved that Emily understood the question and provided detailed feedback with links to relevant articles. She nudged me without even knowing it to a suitable solution and when I asked if that solution would work, she responded positively in detail. I just love your use of AI to power your platform. Great work!
Although newbie at Hostinger, I’ve experienced great support readind first your articles. Articles are as small and simple and as complete as your customer needs. Although i’m in completely different computer science fields for more than 35 years, since youngster, Website builder is very easy to use, having a very good user Interface. Your representitive’s Dmitriy help was excellent as i already have described. Bot as first contact was very good but my problem was elsewhere and bot could not help me more. Thank you, Keep doing that great job in Whole!
We host multiple websites with Hostinger and recently they changed a security policy and NONE of the websites work when accessed with ExpressVPN. This means, if any of your customer uses ExpressVPN, they will be unable to access your websites!
Easy to use app and a lot of things work nicely together. I have been using hostinger for about 2 years and my only complaint is how to cancel a subscription or downgrade you need to contact support or go through billing info. Should be a feature in the app. Arianna was great strait to the point and wasted no time trying to formulate her answer. Kind of annoying how it tries to force you to look at the previous answers then uses the ai bot to try and answer what you already did not find.
Their support team are amazing and support me with every steps necessary to successfully launch my first small business
Its service is good and hosting is worth the money and blog is very good on it and full support is also available in it and money is also refunded within 30 days. I liked Hostinger the most.
Customer service chat awesome knew exactly what I was trying to do and saved me days of work … wasn’t for them I would have to rebuild my website but thanks to her I’m gd now
After a very frustrating hour of trying to get to actually talk to a human, Maria answered my questions, assuring me that all will work out smoothly. The website is not very helpful when trying to get to a human. Only when clicking around in the detailed FAQ, the chat finally worked rather than just going to the help system. Very frustrating to say the least. If the website was easier to find that information, the question could have been answered much sooner and more efficiently. Maria did a great job.
Your hosting service not runing smothly at all, even Claud Enterprice with simple presta eshop. Resourses we buy are cut, visible differences when try to compare with competitors same resourses same processes. Conection timeout is limited to shortest possible time, not even enough to open prestashop product on backend. Customer service only able to offer to use VPS server, which we do not need at all. We are longterm customer of Hostinger, but looks like would be NOT anymore.
Hostinger is one of the best and most affordable hosting providers. It has its own hpanel that contains all the necessary tools to manage shared hosting. As I am a happy customer of Hostinger i bought shared hosting for 4 years. In my experience I can say it is the best-hosting provider one of the best parts of its accessibility, if you want to share your database with the developer you can directly share the URL of your online database with credentials you cant imagine how it makes my life easier. Hostinger supports is also wonderful they will help you in each and every step.
The hosting services are trustworthy. The response time and support services are reliable. That is for client satisfaction and Hostinger provides excellent services.
I would recommend it.
Regards
Hostinger often down websites by installing bugs into them. Then waste the time of custmer and thier resources.
Great sales call unfortunately the reality was a joke!
I wanted to migrate 3 websites which did not transfer well. Support (they really should change the name of that) was someone sending me a bunch of how to documents and wanting me to edit SQL databases etc. Im not completely stupid with I.T but I chose “Managed” service as no longer wanted to manage my own VPS server. Finally for someone to give some hands on help but 6 days later & still no feedback on migration.
Personally Ive found Hostinger a complete waste of space and most definitely the support is not any kind of support just links to enable DIY help. One support person once pushed admitted they weren’t skilled enough to do any database amendments ..like I was !
30 day moneyback guarantee so using that and going somewhere with real support !!!!! Ignore the adverts and salesmen the reality is VERY different and they simply don’t care.
A technical person Reja assisted in solving my email problems on two specific domains. She investigated the problem and then her answers were so precise and easy to understand – It was a pleasure dealing with Hostinger Help Desk.
Let me tell you, I was dreading getting started with website hosting. It all seemed so technical and expensive. But then I found Hostinger, and let me tell you, it’s been a game-changer!
Super Easy to Use: I’m no tech whiz, but setting up my website with Hostinger was a breeze. Their control panel is super intuitive, and everything is clearly labeled. They even have a drag-and-drop website builder that makes creating a beautiful site a snap, even for beginners like me.
Amazingly Cheap: I was floored by how affordable Hostinger’s plans are. I got exactly what I needed for my website at a price that fit my budget perfectly. They even have introductory offers that make it even more enticing!
Top-Notch Support: Just in case I did run into a snag (which, thankfully, haven’t been many), their customer support team is fantastic. They’re friendly, knowledgeable, and always happy to help. Whether it’s through chat or email, they’ve got my back.
Highly Recommend! Honestly, I can’t recommend Hostinger enough. If you’re looking for an affordable, easy-to-use website hosting solution, look no further! With Hostinger, you get amazing value for your money, and they make the whole process painless. Five stars all around!
Hostinger has been my hosting provider for a long time. I trust their service and good price. Their customer service is prompt in chats and effective. My recent interaction with Justė was awesome, as she resolved my issues in a very short time.
Overall, I am satisfied with Hostinger.
I have been customer from 4 years. Good hosting company in terms of terms of tech but they are becoming too greedy now. Also support is becoming useless
3 days back until 3rd March 2024 I was able to see, renewal charges Rs.20,000 (already Rs.8000 more than new customer)
Now as day passed and my renewal date approaches, they suddenly changed renewal charges to Rs.28,000 .
Though they are just copy pasting me old and new customer charge templates which are not relevant.
I can see lower renewal charges in other accounts. I just referred on friend and it started charging exorbitantly.
Never thought of publishing review here
My website is very important to me for many reasons. It is comforting to know that Hostinger and all employees are helpful. It is also important that I am able to extend my message to other people all over our world by language translating, which you offer. Thank you!
Josephine
I would like to provide an excellent evaluation for the employee Charef from the Customer Service department at Hostinger platform. Charef has shown a high level of professionalism and dedication in providing service. He was very friendly and cooperative, and efficiently resolved my issue with speed. I am very grateful for his excellent demeanor and performance, and look forward to dealing with him again in the future
The customer support is number 1 bar none. I had a problem with domain, email and website configuration. The FAQ that was offered to me was very helpful. And when I need human assistance, the help was so wonderful. I would recommend Hostinger.com for anyone.
The Hostinger Customer Service is outstanding!
Pingky who helped me tonight knew her stuff!
She was very calm and patient and solved my problem.
Thanks, Hostinger!
I will not be moving anywhere soon.
I run an online business, and for an online business, a website is a must-have factor for an online business in 2021. And Hostinger helps me in building and hosting my website. Hostinger shared hosting is perfect for beginners who want to start a website or a blog with a low budget. Hostinger shared hosting is ideal for people who low money to start a website.
3 bad things about this service.
1. The built-in constructor is primitive and doesn’t suit my portfolio website. (Like, for example, make a title video/picture fullscreen wide, but not in the middle of the screen).
2. They have no real people solving your problems. All they have pretending to be a support is a ChatGPT talking to you like a parrot.
3. And the worst reason is that they don’t allow you to return your maney, as opposed to being advertised, other than make a refund to the Hostinger balance to purchase more of their services.!?!. I mean, it is a fraud, isn’t it?
Real fact, after talking to their GPTSupport, they don’t allow me to get a refund. I wish I could attach a screenshot to this review.
All the things I have tried to do have worked the way I was told they would. Things I haven’t understood as well explained by helpful videos or by text. I haven’t really experienced any problems so I don’t know what the reaction to one of those would be. But I’m very pleased not to have experienced any problems
hostinger Is the best hosting Provider company Available in the global Market as at 2024. No other
Usually server down everyday 2 hours. but they report 100% uptime. its totally fake report. Don’t beleive.
Whenever I have needed help, the human touch and total customer centric approach has resolved the matter at hand soon enough and with not much effort. I personally consider this standard as a must though very often it is bypassed when it comes to so many competing service providers. Thank you so much Hostinger for all you do!
The girl recognised my problem in a matter of seconds and gave me a choice for the solution, she explained the pros and cons so I was clear about the decision to make.
As soon as I gave her my answer she was really quick to execute this solution.
I was pleased that it didn’t take long to explain what I needed and that the solution was not too cumbersome or with too many steps.
I had trouble with the hosting plan I purchased because it was an overseas account. I reached out to Customer Support and they got everything straightened out smoothly.
Client support is extremely fast and efficient. It’s not common to have such service, it’s worth mentionning it.
Hostinger is a terrible platform that offers incredibly poor hosting at exorbitant prices.
I purchased a one-year VPS plan. It’s suspended after one and a half months. I’ve made multiple attempts to get it open, but they always ask for renewal, which means I have to pay this extremely inexpensive standby company again. Thus, #DeclineToHostinger For the best hosting, use other businesses or locate a local host in your own city.
Myla went above and beyond in assisting me with my email issue on Hostinger support. Her prompt response, expertise, and patience were truly commendable. I am incredibly grateful for her outstanding assistance. Thank you, Myla!
I was tired of my hosting provider and all the spam coming through it or the email accounts under that provider. With Hostinger, the migration from a different host provider was seamless. The supporting team is amazing, especially Ramiro, he is great.
A website migration can be really frustrating but Hostinger makes it a breeze. And what is best: No spam anymore. I hope it keeps working this way
Thank you Hostinger and team!
I’ve been using many hosting services for the past few years, but none of them satisfied me quite like Hostinger. They offer great pricing and their customer service has been fantastic. I haven’t faced any issues that they couldn’t fix.
Malta was able to walk me through my issue with no trouble/hassle. My experience was very simple and easy and I appreciated her help!
My chat bot just wasnt working and i found it a little hard to find anyone to contact but once I was emailing someone they were very helpful and resolved my issue quickly
The agents were very helpful. If the agent have limited knowledge on a particular part, another agent will help. They gave me a good understanding of the problem I am facing.
I really happy with my vps and custormer service . refund option also working fine
hostinger is awesome ,they are EVERYTHING and more you can ask for. If they continue to be like this i swear to god i will stay with them forever. My website with them is awesome ,its beautiful professional and very easy to make. Hostinger is my daddy. They are a country mile better in every facet then other service providers the big companies who i wont mention.Thanks dad, i mean hostinger
I used the chat feature and Caio addressed my issues quickly and courteously. I think Hostinger hires the best people! The control panel for domains and hosting is so insightful and easy to use. Thanks Hostinger and Cail
I always seem to have issues with support. Let me start off with I have VPS cloud hosting and have 2 websites on their hosting plan. Myself and 2 other developers have had issues uploading a WordPress theme. I was told to click on Website and it will take me to upload a theme, but it takes me to buy-hosting. It’s been over 30 minutes and I am now still on hold. I finally did have tech support, but their support links were without step-by-step guidance. Their service is terrible, but still better than Hostgator products and runaround.
Hostinger provides a cheap and good service. Customer service is reactive and very helpful.
Thanks Abdelhadi for today’s help.
the great think that I like in Hostinger support is that they are available anytime and fast to ansewr, moreover they are so kind while they solve your issues
I really appreciate how the Hostinger team provides assistance. I was especially nicely supported today, as if I was being spoon fed. Farah was quite helpful in getting my job completed. She is extremely patient and honest with my novice inquiry and has taught me so much that I wish I could not ask about it again.
Your company is going nicely. I wish this fate remains continuous indefinitely!
No ip support for just setting up a temporary non-public domain with the hosting service, You have to pay for extra VPS service. Not accessible enough, enforcing their own system on to the user. Not a flexible option imo.
Uptime is great. Pricing is reasonable. Customer service is timely and knowledgeable. I can get a real person on chat any time I need.
Recommended & well worth the money I spend yearly.
Great and helpful team. I have been with Hostinger for 2 years. I have been receiving strange emails regarding my Wordpress site, the team helped me to determine they are phishing emails. I also received domain registration messages from CIRA.ca and they helped me to update my registration information.
Hostinger no doubt is a budget-friendly web hosting provider that offers solid performance and reliable uptime at a very affordable price.
Their user-friendly interface makes it easy to manage your website, and their 24/7 support team is always available to help with any issues you may encounter.
Overall, I would highly recommend Hostinger for individuals and small businesses looking for a budget-friendly option without sacrificing quality.
Hostinger is a great option for small businesses, start-ups, or individual freelancers who are just starting out with their online presence. However, as a business expands and the website traffic increases, Hostinger may not be the best option for larger projects. The limited resources and the shared hosting environment may not be able to handle the increased traffic and performance demands of a growing business.
I’m a designer that needs reliable web hosting services. Hostinger is just phenomenal in terms of quality and customer service. Besides, the user interface is among the best. Intuitive and easy to use. Unlike other bigger sharks out there who only cares about jacking you for more money after first year.
Well, there are lots of other cheap hosting providers in the market. But the facilities Hostinger is providing are unmatchable. It is the best choice for beginners. I am using Hostinger for the past 1.5 years and I am 100% satisfied with it.
Hosting Support is outstanding. I have a few accounts for my clients and the uptime is always great.
And when it comes to the cost, its super cheap. You won’t regret, once you subscribe for it. I can recommend go for 4 years to enjoy every penny.
I am using it since 2016, super happy!
Well, what can i say, being a web designer, I keep on trying new hosting providers, for my new clients. And so far I have been using DreamHost for only 3 of my clients.
Was a bit hesitant earlier, but fortunately it turned out really well. All the 3 clients were happy with the performance of it, and they could see a spike on the traffic on their business websites.
One day I enquired about Hosting plans and I need to host my new site. But for my simple query they took around 18 hours to reply. I was shocked and the representative replied to me that if you need more websites to host within the current plan you have to upgrade to premium, which was not what I am expecting to hear from them.
I thought about what kind of support they are providing, even though for simple query they couldn’t answer well. I escalated this issue to the next level and got cleared my doubts within 1hour.
So my point is sometimes we have to make noise in order to get good support. All are humans and need guidance to make steps. I still recommend them because they are providing the best pricing to their hosting spaces. For support, you have to take care and monitor them well.
Regards
Shiju
I have been using hostinger for a year now and haven’t faced any issues. I started as a newbie but never faced any issues. Customer service is always great.
I tried several hosting companies including the industry leaders and popular web hosting companies such as Hostgator, Godaddy, Justhost etc. Hostinger offers a similar service at a very affordable (I MUST SAY CHEAP) rate. I must say that so far, their uptime has been 100% for me (since the day I signed up). Their customer service is prompt and helpful. I am hosting my tiny startup’s website and I can pay Monthly! Very convenient.
I am using DreamHost for a quite a sometime. they have an easy control Panel to use for a beginner who just started their own site. It has lots of features to offer.
It’s easy to maintain once you start.
“Best hosting company for new users.”
Being a novice is hard enough when starting out, however one thing I have learnt whilst starting my online journey is to partner yourself with experts and in this case Hostinger has more than delivered on several occasions.
I have had a number of hosting packages in the past and I was a bit nervous at the cool discouts offered by Hostinger as usually cheap is not often cheerful. However, I have had excellent service with them. They answer all my questions and usually solve my problems. So, far it has been a really great experience and i recommend them to everynone.
Very good customer service and helpful team in any questions regarding website and hosting.
El soporte de hostinger es muy bueno, dan respuestas claras y te atienden de una forma muy cordial.
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[Google Translate]
The hostinger support is very good, they give clear answers and they attend you in a very cordial way.
Read great reviews, saw cheap prices, decided to go for it, and…not disappointed! Great service with very, very quick, and helpful staff.
I signed up nearly one month ago and could not get the email accounts work after many trials. In general, their supports are good but sometime very hard to get hold of, leaving my online inquiries unattended for a long time. We have not yet set up our website and only tried emails. It appears our Outlook clients (versions from 2007+) do not completely match their servers and cannot download or pull the emails from their servers.