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GreenGeeks Review

Review by Jerry Low
Updated
Disclosure: HostScore is reader-supported. When you purchase through our links, we may earn a commission.

TL;DR: What We Think of GreenGeeks

With their eco-friendly vision GreenGeeks has positioned themselves in a unique spot to offer hosting that some companies have bylaws mandating them to take advantage of – green hosting. Combined with above-average performance and a good spread of supporting technologies, they are an attractive option for many.


Suitable for:

Beginners-friendly, Budget, Small Business, International Website, or Eco-friendly Hosting

GreenGeeks Review - Website Screenshot

HostScore
71.58%
Promo Coupon*

Website: https://www.greengeeks.com/

GreenGeeks Pros & Cons

GreenGeeks Pros

  • Returns 3x power consumed with renewable energy credits
  • Affordable pricing
  • Free daily backup for all shared hosting plans
  • All plans support Perl, Python and Git
  • Free website migration assistance
  • Root access, control panel and cPanel/WHM included in reseller hosting plans

GreenGeeks Cons

  • Price increase during the renewal
  • Slightly lacklustre customer service
  • Non refundable setup fees

Jump: See what users think of GreenGeeksservices?

GreenGeeks Who? Quick Intro

Trey Gardner, a veteran of the web hosting industry since 1999, founded GreenGeeks in 2008 in Santa Monica, California, with a pioneering vision for environmentally sustainable web hosting. Alongside Trey Gardner, COO Kaumil Patel, with his extensive experience in hosting operations, plays a critical role in the company’s success.

GreenGeeks distinguishes itself by its commitment to the environment, utilizing wind power credits to offset triple the energy consumed by its clients’ websites. This innovative approach not only defines GreenGeeks as a leader in eco-friendly hosting but also reflects its dedication to making a positive environmental impact.

Our GreenGeeks Experience & Detail Findings

Performance

What server speed features does GreenGeeks offer?

GreenGeeks is renowned for its impressive uptime and speed performance. Their platform employs cutting edge technologies such as built-in caching mechanism, HTTP-2, Nginx / Litespeed server, and various server upgrades to further enhance your website’s speed.

Security

Are websites hosted at GreenGeeks safe?

GreenGeeks excels in security, offering top-notch measures to safeguard your website. Their platform boasts features like free SSL, daily backup, to ensure your data remains secure and your site impervious to common cyber threats.

Supports

Is GreenGeeks customer support good?

You can reach out to GreenGeeks’ support team via phone, live chat, and email.

Value for Money

Does GreenGeeks offer good value for its pricing?

GreenGeeks is reasonable priced when weighed against its feature offerings and long-term cost. At $2.95 per month (renews at $11.95/mo), basic shared hosting allows you to host 1 website with 24/7 customer support, a free domain name, daily backup, web application firewall (WAF), and 30-days money back guarantee. Higher plans with better features like VPS starts at $39.95/mo, cloud hosting at $/mo and dedicated hosting at $169/mo.

Overall Users Satisfaction

What other users think of GreenGeeks?

Based on our market research, overall user satisfaction with GreenGeeks displays a mix of positive and negative experiences.

Many users have expressed satisfaction with GreenGeeks’ services, particularly appreciating the ease of switching to this hosting provider. Numerous long-standing customers commend GreenGeeks for their dedication to ongoing enhancements and consistent server reliability.

However, there are also instances of dissatisfaction among some users with most criticisms focusing on customer service and difficulties in canceling their GreenGeeks subscription. Readers who are considering hosting with GreenGeeks should look closer at these matters.

For additional insights, please refer to the user reviews section below.

Beginners Friendliness

Is GreenGeeks suitable for beginners?

Green hosting might not be the focus for newbies but the solid shared plans that GreenGeeks offers choices that are hard to beat. There are many features designed to help users out in terms of usability such as 1-click free SSL installers, automated software updates, expert WordPress support, as well as free daily backup. Prices are also at manageable levels for almost any level of beginner.

Small Business Friendliness

Is GreenGeeks suitable for small businesses?

Although there are few additional benefits for small business owners to opt for GreenGeeks, their basic proposition of offering eco-friendly hosting and access to a website builder combines well with their reasonable pricing. One thing worth noting is that GreenGeeks offers Let’s Encrypt SSL integration. You can either install Let’s Encrypt Wildcard SSL easily for free to secure your business websites.

Web Developers Friendliness

Is GreenGeeks suitable for developers?

GreenGeeks has gone the extra mile to make their hosting plans developer-friendly and the inclusion of support for Python, Perl, Git access, and a broad choice of development environment should make many happy. Good performance doesn’t hurt as well and the plans here could provide a very comfortable siloed environment for testing. In short, yes.

Host Own Email

Can you host your own email accounts (email@yourdomain.com) with GreenGeeks?

Yes, you can host your own email accounts with GreenGeeks. This significantly reduces your costs by eliminating the need for expensive third-party email services.

Onboarding

Is it easy to get started with GreenGeeks as a new customer?

The onboarding process for GreenGeeks is smooth but can be better. If you are registering a new domain at GreenGeeks, they will charge an extra $9.95/year for your WhoIs Privacy. This feature is free for life if you register your domain with NameCheap instead. Other than that, the process is pain-free, and I especially like that they don’t pressure you into taking on other services as part of the package.

Free Trial

Can you try out GreenGeeks for free?

Yes, GreenGeeks offers a 30-day free trial period. If you are not satisfied with their services for any reason, you can cancel within this period and receive a full refund.

Try now: Click here to signup at GreenGeeks official website

GreenGeeks Plans & Pricing

GreenGeeks offers various hosting solutions, including Shared, VPS, Dedicated, and Reseller hosting plans. Additionally, the company also provides specialty hosting services, such as Managed WordPress, and Email hosting.

When evaluating your options, it’s crucial to remember that many hosting companies offer substantial discounts during the initial signup period, but the pricing often increases significantly upon renewal. You should thoroughly research and compare the renewal prices, not just the introductory rates, to understand the true cost of hosting over an extended period.

To help you make a more informed decision, we have prepared two tables below which compare the initial signup and subsequent renewal costs of GreenGeeks services with several other providers that we actively monitor.

GreenGeeks Signup Price vs Others

Web HostSharedVPSDedicatedCloudManaged WPWindows
GreenGeeks$2.95 - 8.95/mo$39.95 - 109.95/mo$169.00 - 439.00/mo$ - /mo$2.95 - 8.95/mo$ - /mo
ScalaHosting$2.95 - 14.95/mo$29.95 - 169.95/mo$ - /mo$20.00 - 179.00/mo$2.95 - 14.95/mo$40.00 - 485.00/mo
IONOS$5.00 - 13.00/mo$2.00 - 30.00/mo$50.00 - 150.00/mo$ - /mo$4.50 - 11.00/mo$6.00 - 11.00/mo
GoDaddy$4.99 - 74.99/mo$8.99 - 199.99/mo$159.99 - 469.99/mo$ - /mo$ - /mo$ - /mo
Kinsta$ - /mo$ - /mo$ - /mo$35.00 - 675.00/mo$35.00 - 675.00/mo$ - /mo
Ultahost$3.08 - 12.99/mo$4.67 - 40.50/mo$116.91 - 370.50/mo$ - /mo$2.90 - 27.50/mo$15.90 - 240.90/mo

GreenGeeks Renewal Price vs Others

Web HostSharedVPSDedicatedCloudManaged WPWindows
GreenGeeks$11.95 - 26.95/mo$39.95 - 109.95/mo$169.00 - 439.00/mo$ - /mo$11.95 - 26.95/mo$ - /mo
ScalaHosting$9.95 - 29.95/mo$49.95 - 239.95/mo$ - /mo$20.00 - 179.00/mo$9.95 - 29.95/mo$40.00 - 485.00/mo
IONOS$6.00 - 16.00/mo$2.00 - 50.00/mo$100.00 - 250.00/mo$ - /mo$6.00 - 15.00/mo$12.00 - 22.00/mo
GoDaddy$4.99 - 109.99/mo$14.99 - 339.99/mo$ - /mo$ - /mo$12.99 - 22.99/mo$ - /mo
Kinsta$ - /mo$ - /mo$ - /mo$35.00 - 675.00/mo$35.00 - 675.00/mo$ - /mo
Ultahost$4.39 - 17.32/mo$7.33 - 48.93/mo$129.83 - 389.00/mo$ - /mo$3.87 - 36.67/mo$16.74 - 253.58/mo

Caution: Web hosting prices can change frequently. For the most accurate pricing information please visit the official GreenGeeks website.

Bottomline: Is GreenGeeks Right for You?

Distinguished by its commitment to sustainability, GreenGeeks offers shared hosting solutions that not only promise powerful performance and wallet-friendly prices; but also care for the planet. It’s a breath of fresh air in the web hosting world, appealing to those who seek to make an environmentally conscious choice without compromising on quality or breaking the bank.

However, it’s wise to tread with awareness – as the path to renewal reveals a steeper price landscape, and murmurs about customer service experiences suggest a closer examination is prudent. Before you plant your website in GreenGeeks’ garden, it might be worth digging a little deeper, ensuring their service soil is just right for your growth expectations.

In short, GreenGeeks makes a compelling case for eco-conscious web hosting. But like any garden, the soil needs testing—price and customer service considerations should be part of your checklist before settling down.

Recap: GreenGeeks Pros & Cons

GreenGeeks Pros

  • Returns 3x power consumed with renewable energy credits
  • Affordable pricing
  • Free daily backup for all shared hosting plans
  • All plans support Perl, Python and Git
  • Free website migration assistance
  • Root access, control panel and cPanel/WHM included in reseller hosting plans

GreenGeeks Cons

  • Price increase during the renewal
  • Slightly lacklustre customer service
  • Non refundable setup fees

Alternatives: Other Web Hosts to Consider

In case GreenGeeks is not right for you, below are some alternatives to consider. You can also find more options in our hosting reviews page (full list).

SiteGround

HostScore: 62.4
%
Services: Shared, Cloud, and Reseller

Fastcomet

HostScore: 76.2
%
Services: Shared, VPS, and Dedicated

TMDHosting

HostScore: 77.0
%
Services: Shared, VPS, Dedicated, and Cloud

No news posts found for GreenGeeks.

GreenGeeks User Reviews - What Others Think of the Company?


User Recommendations Summary

Recommended: 18
Not Recommended: 11


(Existing user? Submit your feedback here.)



29 thoughts on “GreenGeeks Review”

  1. Since I am not an IT or webpage specialist. What I love about GreenGeeks ist not only the fact that thier hosting is based on the full power of sustainable ernergies but also thier chat support. The guys there are always available and extremely helpful! This is the reaseon why I run all my websited on GreenGeeks. Highly recommended!

    Yes, Recommended
  2. Greengeeks are immaculate in their customer service. We often come across little challenges regarding server admin, and they have NEVER failed to help us out, quickly and knowledgeably. One of the true gems of the digital world. Thanks to your whole team!

    Yes, Recommended
  3. Greengeeks are the best web hosting company! I have been with all the big ones and nothing compares to the service you get with these guys. Nothing is ever too much trouble and communication is fast and effective. The transferred my website over so easily and helped me with domain transfers. I highly recommend them.

    Yes, Recommended
  4. I went with Green Geeks because of the triple carbon offset, but I have been beyond thrilled by their excellent tech-support. I am not a web designer (total noob), and fairly often something happens that I have no idea how to handle, but GG tech-support is always easily accessible, helpful, efficient, and friendly.

    Yes, Recommended
  5. Support is quick to answer, and my website is up and running (2 stars for that). But every answer in support comes from another agent, and often they contradict each other.

    No, Not Recommended
  6. GreenGeeks’ customer support is outstanding. They are ALWAYS ON to answer questions and resolve issues quickly and efficiently. Overall, my experience with GreenGeeks’ customer service has been super positive, and I would highly recommend them.

    Yes, Recommended
  7. Customer Support is not helpful. I followed the tutorial on GreenGeeks website about meta-tags and wordpress. When the tutorial didn’t match what I was seeing I contacted customer support who couldn’t explain so my case was escalated. The reply I received,

    “Thank you for contacting GreenGeeks.

    If you require assistance with website development, we kindly suggest that you reach out to a web developer to get the best possible support for your specific scenario. While we would love to provide more assistance, please understand that GreenGeeks does not provide assistance with website developmental issues, as outlined in the Scope of GreenGeeks Support.

    You can review our Scope of Support here:

    Thank you and have a great day!

    Sincerely,

    Server Support Administrator
    GreenGeeks® Web Hosting”

    My website is developed I just have a specific question on the GreenGeeks instructions, but they keep kicking the can to someone else.

    No, Not Recommended
  8. Great customer service. Meets all my hosting needs including the hugely important low environmental impact factor.

    Yes, Recommended
  9. I have been working with web platforms and service providers since the BBS days in the late 70s and when I look for a service provider I just need a place that gives a fair price, no unnecessary bells and whistles, and just works. Offering LetsEncrypt and simplicity along with a knowledgeable support staff for when something glitches is perfect for me. I like a service that just works in the background and doesn’t spam or try to pretend they are a rock star business while just being “extra”.

    Yes, Recommended
  10. UPDATE: as you can see in the greengeeks comment below, they did give me the “backup file” for my sites – however, this file did not contain critical information necessary for actually restoring my sites. I asked REPEATEDLY for just 1 hour of access to my account so I could recover YEARS worth of my work, which was promptly refused and ignored.

    GreenGeeks permanently suspended my account, so I no longer have access to the websites I’ve build and worked on over the past 10+ years.

    They literally deleted my business overnight without any warning, and dont even have the decency to give me access for one single hour so I can recover all of my files and work.

    I’m fine to leave your platform and go somewhere else, but let me at least recover my files so 10+ years of work aren’t permanently erased.

    My business has been completely and utterly destroyed because of this trash company. I’ll be taking them to court.

    To top it all off, they’re even refusing to give me a refund on their services, which I’ve prepaid for the next 3 years.

    Avoid at ALL costs.

    No, Not Recommended
  11. Greengeeks so far is a very reliable partner – i always get support when I need. I recommend GreenGeeks for hosting and other services.

    Yes, Recommended
  12. This review relates to their managed VPS, which I have used for several years. Excellent uptime, excellent tech support. I had no problems with them but eventually had to leave because the price (which is very affordable compared to other hosts) was too high compared to what my business was making. So I switched to shared hosting elsewhere. If you’re looking for a managed VPS at a reasonable price point, GreenGeeks is definitely the place to go. I love that they have an environmentally conscious mission too.

    Yes, Recommended
  13. Most of the time, the hosting worked OK, uses standard cpanel install, EXCEPT:
    – Sites would experience unexpected downtime and crashes.
    – Despite selling “wordpress” plans, they refuse to support database errors even if you hadn’t touched your sites for months and it’s clear the problem is on their end.
    – The biggest shafting is what you get at the very end when your term is up. Price goes up 3.5x what you originally paid 3 years ago AND THEY DISABLE BACKUPS, keeping you from leaving. They claim “unlimited storage” for the service but concocted a rule that said backups are disabled over 10GB and refused to enable it. And my account was below 8GB!

    They are shady and conniving enough to motivate me to write this long rant. Stay away. These guys aren’t even good at business. Their dirty tactics motivated me to write this review AND it will cost them way more to acquire a new customer than to sign an old one up at a discounted rate. Good riddance.

    No, Not Recommended
  14. GREEN AND CLEAN !!

    I have had GreenGeeks web hosting for over a year now and have experienced nothing but extreme help wherever I have needed it.
    The team are very polite and go as far as they can to help with any situation regarding my hosting and other issues.
    I like the fact that they help with the environment to keep our world clean.
    I had many issues with 2 hosting companies before I joined GreenGeeks with their support teams and getting hold of them wasn’t easy.
    Thank you Green Geeks, please keep going the way you are.

    Susan Murray.

    Yes, Recommended
  15. They might or might not be fine if you need a real website. I needed something minor, signed up at under $100 for 3 years. I no longer needed the site by 2022; they told me it would cancel automatically for nonpayment. In 2023, they warned of a massive data breach. Now it’s 2024, and they pop into my inbox repeately, trying to charge me over $400 for the bare-bones site that I told them to cancel two years ago, and never really used. Despite a medical crisis, I had to medicate so I could log in, log in from abroad on an unsafe network, and generally jump through hoops to unsubscribe. Due to the data breach, I of course could not trust the “just click here” links they kept sending. It’s great to be green, but you also have to be honest, competent, and good at safeguarding data.

    No, Not Recommended
  16. When I needed help, I got it, the tech support was there and solved all of my issues.I am not a pro web developer, I just manage my own site and so I need a bit of assistance setting up it GreenGeeks made it easy.

    Yes, Recommended
  17. I’ve been setting up my Apple mail client with my email, which always ends up causing problems. Jegen D. at Green Geeks, however, was amazingly patient and unblocking the server several times because of glitches in the setup. Green Geeks has some of the best customer support out there. I am always encouraging my friends to use them!

    Yes, Recommended
  18. I paid for an entire year. Greengeeks canceled my account three days later against their terms and conditions, but I accepted that.
    I have asked for a refund three times, and they still haven’t answered my emails. Why does Greengeeks want to keep my money?

    No, Not Recommended
  19. NOT recommended!! We had two reseller accounts with them for 10 years, but we changed as the customer service went absolute down the pipe after COVID. Support emails were not proper read, we had to explain different issues twice or more. Probably a language issue as lots of their support personnel has Russian (or other east-European) names. Their servers are really not the fastest. We had to fight for a refund we were eligible for. Even an email (and message via Linkedin) to the CEO stays unanswered.

    No, Not Recommended
  20. Good support and up-time. Support is very helpful with questions and assistance. When I transferred my site and domains to Greengeeks the support team was helpful in assisting me on the few questions and issues and that really helped get everything completed and working.

    Yes, Recommended
  21. Hello everyone,

    As a user of the hosting platform “GreenGeeks” I can only say that my user experience is great! The website runs properly, and if I ever have a problem, their support responds very quickly. I can’t wish for more. Highly recommended!

    Best Regards,

    Yes, Recommended
  22. Everything is super,i gave 4 star because green geeks still needs to work on their emails,maybe patner with email providers like titan,webmail is very outdated for todays standards,apart from this the speed is the best.And i have tried many hosting companies…the speeed on green geeks and the security and the customer support ,Amazing.

    Yes, Recommended
  23. I am very satisfied with GreenGeeks Web Hosting services. Since using their services I have not had any problems. I have always been satisfied when communicating with an employee of the company.

    Yes, Recommended
  24. its an scam, I did over 20+ affiliate referral and next day my account suspended. when i try to mail no response I am getting.

    There reply, I not violated any policy nor done any wrong thing. i put over 1 month to promote them. better do with other not with this third grade scammer.

    “Your GreenGeeks Affiliate Program account has been suspended. No scheduled or future commissions will be paid to your account.”

    No, Not Recommended
  25. More like Greed Geeks, huge price increases, unethical business practice of advertising low monthly fees without informing those are very temporary and will go up more than 300%. Has a 7-Day limit on how long deleted emails will stay available as they will permanently delete them without notice.

    No, Not Recommended
  26. The company page says “hosting in Canada”, specifies no currency, then charges in USD. I spoke to billing about this and they would not issue a refund for the difference so I asked to cancel my plan. Abhishek R. said he would not- even though the company’s website says 30-back money-back guarantee. It wasn’t until I threatened to get my credit card company and a consumer protection board involved that he finally relented and sent the information to cancel.

    I don’t mind paying whatever is posted but fair is fair, and a company must disclose what currency they charge in, otherwise, the legal standard is local currency. The misrepresentation on price, and the customer service rep trying to pretend the 30-day money-back policy didn’t exist is unethical and very poor customer service.

    No, Not Recommended
  27. Every answer in support comes from another agent, they are not reading full previous messages and not solving the real issue. Wasting time repeating the same thing over and over. They Disabled Virus scan at hosting and they offer me to pay more than 100 $ to clean the database. Avoid this hosting if you don’t want a headache.

    No, Not Recommended
  28. Great company, easy setup, especially after an annoying experience with GoDaddy (I never ever was able to setup email on my iPhone with GoDaddy, even though the phone was brand new).
    Also very responsive, I recommend!

    Yes, Recommended
  29. i have had excellent experience with greengeeks. i moved from hostgator to hostinger, to bluehost to inmotion. their chat support is always available to resolve minor and major incidences. server for our websites are fast and cPanel is available. email migration and websites’ migration were just a breeze. i am happy with them and hope this service remains as perfect!

    Yes, Recommended

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