A Conversation with Dragos Boroianu on Hosting, Growth, and the Future
In this article, we’re excited to share our conversation with Dragos Boroianu, the Chief Business Development Officer at ChemiCloud.
With over a decade of experience in the web hosting industry, Dragos has played a key role in shaping ChemiCloud’s growth and success. His journey from system administrator to a C-level executive is a testament to his deep understanding of the technical and business aspects of web hosting.
Dragos provided us with an inside look into ChemiCloud’s journey, operations, and vision for the future, offering us a deeper understanding of one of the industry’s most customer-focused hosting providers.
The ChemiCloud Journey
ChemiCloud has been on the scene since 2016, growing steadily as a U.S.-based hosting provider with a reputation built around three pillars: stability, speed, and outstanding customer service.
While Dragos was hesitant to give an exact number of customers, he did share that ChemiCloud is currently hosting over 300,000 active websites. Their clientele ranges from small businesses to corporations larger than themselves, and their ability to provide the necessary infrastructure and support for all sizes sets them apart.
Despite operating on a large scale, ChemiCloud maintains a team of about 40 people, covering all key areas like development, DevOps, marketing, and customer support. Dragos explained that they’ve invested heavily in automation. This allows them to stay efficient while delivering top-tier service. Keeping the team lean helps ensure quality remains consistent and avoids the challenges that come with larger teams.
Web Host with a QA Department
What sets ChemiCloud apart is their dedicated Quality Assurance (QA) department, a rarity in the hosting world.
As Dragos emphasized, they have built a system to guarantee top-notch customer service. ChemiCloud backs this with a 45-day money-back guarantee, giving new clients peace of mind to try their services without risk.
Keeping Prices Low While Maintaining Quality
ChemiCloud’s shared hosting starts at $2.95 per month, a competitive price considering rising server and software costs. According to Dragos, they manage to keep prices affordable by optimizing infrastructure, streamlining operations, and delivering on promises made to current customers. Happy customers lead to lower churn and consistent growth.
Long-Term Savings with ChemiCloud’s Discount Plans
The continuous cPanel price hikes have been a challenge for many in the industry, but ChemiCloud is committed to minimizing the impact on its customers. Dragos explained that while renewal rates may be higher, they offer substantial introductory discounts and encourage customers to opt for their 3-year plans to lock in lower rates.
“We strive to keep our prices as low as possible and aim not to increase our rates annually based on cPanel’s price hikes. Even with these changes, we will always provide a massive introductory discount so that everyone can take advantage of our services at a super low price.”
Additionally, early renewal discounts allow customers to extend their savings even further.
ChemiCloud’s private ownership also allows them to focus on long-term investments in quality without the pressure to meet short-term financial goals. In fact, Dragos shared that in 2025, ChemiCloud plans to upgrade its entire infrastructure with the latest technology, promising a significant performance boost across most services.
While they will continue to offer cPanel-based services, Dragos hinted at an exciting new Managed WordPress service launching later this year, which will move away from cPanel and introduce a fresh, custom approach for WordPress users.
Tools Powering ChemiCloud’s Hosting
Key tools ChemiCloud uses to ensure performance, security, and reliability for their hosting services:
| Category | Tool/Platform | Purpose |
|---|---|---|
| Infrastructure | Akamai | Ensures high-performance and reliable server infrastructure |
| Operating System | CloudLinux | Isolates users and allocates resources efficiently |
| Security | Imunify360 | Provides an extra layer of protection for customer sites |
| Backup | JetBackup, rSync | Handles daily backups with 30-day retention |
| Web Server | LiteSpeed | Ensures fast hosting speeds with advanced caching |
ChemiCloud uses a combination of reliable tools and partners to ensure high performance and security. Their servers run on Akamai’s infrastructure, which guarantees stability, while CloudLinux helps isolate users and allocate resources efficiently.
Security is managed through Imunify360.
Daily backups are handled with JetBackup and rSync, offering 30 days of retention.
Speed is a priority at ChemiCloud, and their use of LiteSpeed web servers – combined with caching technology – ensures fast hosting speeds.
Internally, the team communicates via Slack, uses custom-built tools for server management, and relies on secure password management through 1Password.
Which ChemiCloud Plan is Right for You?
When helping customers choose the right plan, Dragos offered valuable advice on what truly matters for performance. He emphasized the importance of understanding the role of CPU allocation, often overlooked by many hosting companies.
As he explained:
“When it comes to website performance, the allocated CPU is the most critical factor. Don’t be fooled by the number of CPU cores—most websites run on PHP, and a single PHP process can only be executed by one core at a time. This means that core performance (how powerful a single CPU core is) is often more important than the total number of cores.
Yes, having multiple cores matters when handling concurrent processes, but the secret to good performance is ensuring the latest tech is being used.”
Solutions for Different User Needs
Following his explanation of CPU importance, Dragos then shared specific recommendations based on various hosting needs, highlighting how ChemiCloud’s plans cater to different types of users.
Here’s what he suggested for common scenarios:
- For WooCommerce stores with up to 300 products and 50 daily checkouts, ChemiCloud’s Turbo Plan is ideal, offering increased CPU and RAM for smooth operations.
- For small agencies managing multiple websites, the Reseller Plan allows clients to keep sites separated into individual cPanel accounts, making it easy to scale as their needs grow.
- For new bloggers, ChemiCloud’s Starter Plan or Pro Plan offers an excellent entry point with room to scale as the blog grows. Plus, with their 45-day money-back guarantee, beginners can test the waters risk-free.
What’s key to ChemiCloud’s customer service philosophy is flexibility – you can upgrade or downgrade plans as your needs evolve, and help is always just a chat away. Dragos guarantees that live chat response times are under 10 seconds, ensuring quick resolutions for customer queries.
The Future of Web Hosting
“[…] the hosting industry is going to continue growing, but in a more evolved way.”
Looking ahead, Dragos believes the hosting industry will continue to grow, driven by the demand for managed services.
While website builders once posed a threat to traditional hosting, Dragos believes that the future lies in managed solutions that combine hosting, security, and performance into a seamless offering for non-technical users.
Performance and security remain top priorities for customers, and Dragos predicts AI-powered tools will play a significant role in automating tasks like infrastructure management and security. Hosting providers offering managed solutions and value-added services will thrive.
Big Thank You to Dragos!
We thank Dragos Boroianu for sharing his insights with us. ChemiCloud’s focus on customer service, quality, and innovation makes it a top choice for anyone seeking dependable hosting. Stay tuned for more industry insights on HostScore.net!
